Overnight Houseperson

**General Overview**:
The Housekeeping team is responsible for the overall cleanliness of the hotel, including guest rooms and public spaces. This is an excellent front-line opportunity for someone looking to begin a career in the hotel industry.

Fast-paced and dynamic, the Overnight Houseperson role is essential to daily operations and overall guest satisfaction. This multi-faceted position supports both guests and team members by maintaining public areas, restocking supplies, and responding promptly to requests. Duties are typically divided between janitorial functions and deliveries/restocking.

**Key Responsibilities**:

- Maintain cleanliness of public areas, including the lobby, hallways, washrooms, elevators, pool, and fitness center.
- Respond to guest requests by delivering items such as amenities, pre-packaged food, and cots.
- Restock complimentary items in the Elite Pantry (a self-serve lounge for Elite-level guests).
- Restock of Room Attendant supplies in housekeeping storage area.
- Occasional overnight support for laundry operation (ie. loading washers or dryers).
- Retrieve and organize supplies for guest-facing departments.
- Serve as the initial contact for minor maintenance issues when the maintenance team is unavailable.
- Complete project work such as scheduled carpet shampooing or deep cleaning of public spaces.
- Uphold all brand and property standards for cleanliness, safety, and guest service.
- Perform other duties as assigned by leadership.

**This role requires someone who is**:

- Versatile and resourceful - able to adapt to different tasks and support various departments.
- Guest-focused - dedicated to exceeding expectations for both guests and team members.
- Team-oriented - actively contributes to a positive, collaborative work environment.
- Empowered and proactive - takes initiative and addresses concerns efficiently and professionally.
- Detail-oriented and safety-conscious - follows all safety standards, WHMIS, and fire protocols.
- Engaged communicator - participates in team meetings and embodies our Vision, Mission, and Values.

**Other Abilities, Skills and Competencies**:

- Friendly, enthusiastic demeanor with a neat, professional appearance.
- Strong guest service skills with a genuine desire to exceed expectations.
- A keen eye for detail and cleanliness.
- Well-organized with the ability to work independently and efficiently.
- Reliable and flexible, with availability for varied shifts including evenings, overnights, weekends, and holidays.
- Physically capable of lifting 25-50 lbs, pushing carts, standing for long periods, and performing repetitive movements.
- Self-motivated, able to solve problems, take initiative, and complete tasks with mínimal supervision.

**Working Conditions**:

- Fast paced environment that is often demanding
- Stand, walk and remain on feet to perform job duties for entire shift duration
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping
- Use of cleaning chemicals
- Available for working a variety of shifts which includes weekends, statutory holidays, evenings and overnights as required

**Job Type**: Part-time

Pay: $17.57-$18.57 per hour

Ability to commute/relocate:

- Halifax, NS B3J 1P2: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- This is a part-time position. What is your availability?

Work Location: In person