Housing Outreach Worker

Job Title: Housing Outreach Worker

Company: John Howard Society of Victoria

Location: Victoria, BC

Job type: Full-time, permanent

Work hours: Mon - Fri, 8:00 - 4:30 (40 hours per week)

Work locations: In person

**Salary**: $26.34 to $28 per hour

Benefits: Employee Engagement Activities, Organization Events, Dental care, Disability insurance, Employee assistance program, Extended health care, Life insurance, Paid time off, RRSP match

**About the organization**:
The John Howard Society of Victoria is a dynamic, innovative social service organization that strives to create safe, healthy, and inclusive communities for all. Our goal is to help individuals achieve greater independence by providing support with housing, life-skills, education, employment, and community-based services.

At John Howard Society of Victoria, we come from various backgrounds and share a common goal of wanting to make things better in our community, for our community. We believe in creating a dynamic work environment that adapts to your needs.

**What We Offer**:

- ** Competitive Benefits**: Enjoy paid vacation, sick and personal time, health and dental plans, long-term disability, critical illness and a registered pension plan / RRSP
- ** Supportive Environment**: Our Employee Assistance Program and professional development opportunities are designed to help you succeed both personally and professionally. We invest in our employees' growth through training programs, workshops, and mentorship opportunities.
- ** Engaging Culture**: Be part of a friendly team that values your input With numerous employee committees, you can make your voice heard and contribute to meaningful change for our clients and our community.
- ** Employee Engagement**:We often organize team and social gatherings to strengthen relationships and foster camaraderie to create a supportive network among colleagues.
- ** Impactful Work**: Employees at JHS Victoria are driven by a shared mission to make a positive difference in the community. Engaging in meaningful work enhances job satisfaction and connects team members to a greater purpose.

**Our Vision, Mission, Goals, and Values**
- ** Our Vision**: A safe, healthy, and inclusive community for all
- ** Our Mission**: We contribute to a safer, stronger and more sustainable communities by supporting people to achieve greater independence
- ** Our Goals**:

- Service Excellence: Improve the quality of life of the people we service through more relevant, accessible and sustainable services.
- Organizational Sustainability: Realize a resilient operational and governance model that supports JHSV to consistently serve the end-to-end client journey.
- Capacity: Increase our capacity to work effectively and efficiently as a team.
- ** Our Values**:

- Our Service Commitments (_How we provide services to clients)_** -**Dignity**,**Advocacy**,**Empowerment
- Team Values (_How we work together)_ - Collaboration, Accountability, Resiliency

**About the Role**:
This position will provide intensive outreach support and services to eligible individuals transitioning from Regional Supportive Housing sites and who are experiencing homelessness. The Housing Outreach worker will be responsible for both outreach support and landlord support.

**Responsibilities**:

- Assist individuals transitioning from Regional Supportive Hosing Sites and homelessness into permanent safe, affordable housing.
- Provide community reintegration service to assist individuals in identifying community support service needs.
- Participate in direct support and case planning with community partners.
- Work under a person-centered model of support to foster opportunity to achieve measurable short and long-term goals.
- Works in collaboration with the client to formulate a comprehensive service plan that is reviewed and modified with client on a regular basis.
- Provide outreach, case management, counseling, advocacy, and other needed services to clients in any environment including institutional setting, the streets, shelters, hospitals, housing, and office.
- Provide individually tailored services to each client—i.e., housing placement, independent living skills, vocational guidance, appointment escorts, information and access to integrated substance use treatment and mental health services.
- Maintain written and computerized records, compile reports and complete other program documentation (including case notes, statistics, letters, available file information and reports.
- Support and provide services for all clients who have experienced homelessness and lived experiences of facing multiple barriers such as substance abuse, mental health, poverty, and trauma.
- Educate, inform, and advocate for clients regarding benefits and entitlements (social assistance, rental subsidies, employment supports, low-income services i.e., food bank etc.
- Participate in employee meetings and meetings with community partners.
- Other duties as requested.

**Qualifi