Vip Host

**Job Type: Casual**

**The Gateway to Your Future**

This exciting opportunity at a national company offers you the chance to grow your career with the promise of an excellent benefits package and competitive salary for full-time employees. Don?t miss this chance to put yourself in the centre of the action.

**We Provide**
- Full benefits package for full-time employees
- Retirement savings plan
- Exciting, supportive and fun work environment
- Family and friends discounts on travel, tech, food, beverage, and fitness
- Development and training opportunities

**Key Responsibilities**
- Ability to make decisions per established comp and expense guidelines.
- Handle situations in a calm, professional and prudent manner.
- Maintain a close connection with customers to encourage guest loyalty.
- Anticipate and meet or exceed the needs of guests.
- Identify service challenges and act immediately to resolve.
- Comply with all applicable regulations, laws and policies.
- Operate with the highest levels of integrity and honesty.
- Increase efficiencies and identify ways to improve guest experiences.
- Aware and informed of all events and opportunities in the market.

**What You Bring**
- Minimum two years of experience in the guest services and/or hospitality industry.
- An independent thinker who can maximize customer service experiences and program profitability.
- Natural leader who can direct and supervise staff.
- A relationship-builder who encourages open communication and collaboration.
- Time-management savvy and expert multitasker who thrives in the service industry.
- Ability to manage issues and empower a team to excel.
- Strategic thinker who has an eye for detail and a capacity to see the big picture.
- Benefit from working flexible hours, evenings, and weekends.
- Efficient multitasker who thrives in a fast-paced environment.
- Diplomatic in dealing with sensitive matters.
- Ability to seamlessly handle complaints, room issues and conflicts.
- Excellent customer service skills, including the ability to be friendly, efficient, polite and patient.

**Why Work With Us?**
Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it?s like to be on a team that values your vision, skill and energy.

**Get to Know Gateway**

Not the right fit this time? Follow us on our careers social media pages