Bilingual Customer Service Representative

1 week ago


Woodbridge, Canada Alliance Group & Staffing Full time

We are looking for a Bilingual Customer Service Representative for our client located in Woodbridge. Their industry is a leading wholesaler of prefabricated modular kitchen and bath cabinets.

**Responsibilities**:

- Respond to customer inquiries, concerns, and requests promptly and professionally.
- Develop a deep understanding of our products and services to effectively address customer questions and concerns.
- Investigate and resolve customer issues, escalating more complex cases to higher-level support when necessary.
- Maintain accurate records of customer interactions and transactions.
- Collect feedback from customers to enhance our products, services, and customer experience.
- Collaborate with other team members and departments to provide comprehensive solutions to customer issues.

**Requirements**:

- Customer Service experience is a must.
- Bilingual: Mandarin & English is a must.
- Excellent communication skills, both verbal and written.
- Knowledge of Oracle NetSuite is a plus.
- Strong problem-solving abilities and attention to detail.
- Empathy and patience when dealing with customers.
- Proficiency in using Microsoft Office Suite.
- Ability to work in a fast-paced and team-oriented environment.
- Willingness to learn and adapt to changing customer needs.
- Positive attitude and a strong commitment to customer satisfaction.

**Location**: Woodbridge

**Working Hours**: 8 am to 5 pm (Mon - Fri)

**Pay**: $40,000 -$45,000 per year

**Job Types**: Full-time, Permanent

Pay: $40,000.00-$45,000.00 per year

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift

**Experience**:

- Customer service: 2 years (preferred)

**Language**:

- Mandarin (required)

Work Location: In person



  • Woodbridge, Canada Golf Town Operating Limited Partnership Full time

    **Job Title**: **Customer Service Representative - Bilingual FR/EN** **Reports To: Customer Service Manager** Reporting to the Customer Service Call Centre Manager, the Bilingual Customer Care Representative will provide exceptional customer service to our customers by answering questions, handling complaints, and troubleshooting problems with our products...


  • Woodbridge, Canada Culligan Quench Full time

    **About Quench** **About the Role** Reporting to the **Senior Customer Care Manager,** the **Bilingual Customer Care Representative** is responsible for delivering world-class customer service by efficiently handling customer requests, creating service orders, managing routing and dispatch, and maintaining regular communication with the Field Service team....


  • Woodbridge, Canada Walker Environmental Full time

    Do you want to build a meaningful career in a thriving and welcoming company? Do you want to go to work every day with awesome people who want you to succeed - and rely on you for their success too? Do you want to learn how a prosperous and environmentally-conscious business runs - from the inside out? If so, Walker Environmental in Woodbridge, ON could...


  • Woodbridge, Canada CMP Group Ltd. Full time

    **Customer Service Representative - In office position** CMP Group Ltd., a leading provider of Marine Products, Construction, and Industrial solutions is seeking a Customer Service Representative to join the Vaughan, Ontario team on a full-time permanent basis. The Customer Service Representative will provide an exceptional customer experience to our...


  • Woodbridge, Ontario, Canada Quench Canada, Inc. Full time $40,000 - $80,000 per year

    About QuenchQuench's purpose is to impact people's lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across...


  • Woodbridge, Canada Altium Packaging Full time

    The Bilingual Customer Service Representative serves as the primary liaison between Altium Packaging and its customers for all service and delivery related functions. This includes order management, planning (supply and demand), freight coordination, and all corresponding customer communications. In short, the position oversees and ensures the overall...


  • Woodbridge, Canada Challenger Motor Freight Inc. Full time

    Profile Fastfrate is comprised of 6 companies operating out of 40 terminals and final mile hubs across Canada and into the USA. We succeed in offering customers a full suite of asset-based transportation services including over-the-road, cross border and intermodal LTL and TL, drayage and transload, warehousing, distribution, final mile, and logistics...


  • Woodbridge, Canada LCBO Full time

    Location Address: 7850 Weston Road, Woodbridge Salary / Pay: $20.36/hour Job Posting Description: At the LCBO, we always have the right spirit! Do you? We have an immediate need to hire great people with an engaging personality, who are passionate about delivering an extraordinary customer experience, for each of our retail locations throughout the...


  • Woodbridge, Canada CMP Group Ltd. Full time

    **Customer Service Representative - In office position** CMP Group Ltd., a leading provider of Marine Products, Construction, and Industrial solutions is seeking a Customer Service Representative to join the Vaughan, Ontario team on a full-time permanent basis. The Customer Service Representative will provide an exceptional customer experience to our...


  • Woodbridge, Canada S&S Activewear Canada Inc. Full time

    **JOIN US AND CREATE YOUR VISION** **Company Overview** S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the “critical link” that enables our 100+ brand partners such as Adidas,...