Associate, Kyc Service Team

1 week ago

Halifax, Canada MUFG Investor Services Full time

An exciting opportunity to bring your skills to MUFG’s KYC Service team, the team is a client facing commercial team providing independent KYC services to funds administered by MUFG and 3rd party administrators. Reporting to the Associate Director, KYC Service team, a list of your responsibilities will include:

- Be a main contact for daily client inquiries and deliverables within your team, striving to complete deliverables within Service level agreements, escalate any client or deliverable issues where required and appropriate
- Respond to queries from Clients, Investors, Fund Managers or internal MUFG Departments following a high-quality standard, and provide assistance and guidance to the team members in query responses
- Through experience, provide guidance to colleagues within the team in daily tasks, processes and deliverables
- Participate in regular team check-in meetings/calls sharing information, ideas and supporting colleagues in a positive team culture
- Support management in department initiatives, projects, risk mitigation
- Support and Promote MUFG's core values of Trust, Challenge & Empowerment, Passion for Clients and Openness and Honesty

**Qualifications**:

- Diploma or Bachelor's degree in a business related field preferred or relevant experience
- Strong knowledge of international Know Your Customer and Anti Money Laundering requirements
- 0-2 years experience in financial services, fund administration, asset management, banking or client service
- Existing client/customer service experience would be ideal
- Computer skills with strengths in Microsoft Office products. Proficiency with Microsoft Excel would be an asset.

**Additional Information**:
What’s in it for you to join MUFG Investor Services?

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.

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