General Manager

We want you to join our team **A place you can hang your hat and call home.** We value the power of diversity, inclusion, individuality, dignity, knowledge, and hospitality. Our mission is to build and operate person-directed communities by providing care and hospitality for seniors.

**The Opportunity**:
We are looking for a tenured **General Manager** with strong leadership skills to guide our dynamic team at **POINTS WEST LIVING **in** **COLD LAKE, ALBERTA**.**

Pristine waters, rugged wilderness, majestic wildlife, and all the amenities to make your experience unforgettable. The **City of Cold Lak**e gets you away from big city madness within a short drive. Tucked away on the eastern border of the Municipal District of Bonnyville, Cold Lake is the transition zone from the Aspen Parkland region to the Boreal mixed wood forest.

**Skills and key deliverables that will take you further**:

- You embody exceptional leadership skills in a positive and approachable manner - **building a team for success**
- Exhibits patience and collaboration with your team
- Motivator, coach, and mentor that exudes respect for others and leads by example
- Able to coordinate various business activities within the vision, objectives, and guiding philosophy of Connecting Care
- Ensure an interdisciplinary effort to achieve the successful integration of quality of life and quality of care
- Commitment to Person Directed Care approaches (familiarity with the Eden Alternative Philosophy and the Domains of Well-Being is preferred)
- Flexible, willingness to prioritize and re-adjust routines, open to change for the benefit of the community
- Strong attention to detail, organization, communication, and time management skills
- Ability to multi-task and shift priorities throughout the day
- Excellent problem solving and conflict resolution skills, deal effectively with difficult or crisis situations
- Resident and family relations, management of care partners
- Financial operations, lease holder relations, and community development
- Ensure that care delivered recognizes each Resident as an individual so that personal needs are met beyond traditional nursing practices
- Knowledge of supportive living services, assessment, and care planning
- Maintains ongoing compliance with appropriate local, provincial, and federal regulatory standards
- Keeps focus on targeted occupancy level
- Demonstrates excellence in building partnerships with Residents, family members, internal and external care partners to ensure the vibrancy of our community
- Ongoing monitoring and continuous quality improvement of all service areas

**Foundational knowledge and experience to grow from**:

- Degree and/or Diploma in a related field preferred
- 5+ years’ experience within nursing, recreation, or hospitality background preferred
- Labour and employee relations resolution experience required
- Property management experience considered an asset
- Proven leadership skills in supporting a team to success is required
- Excellent communication skills, outgoing personality and conflict resolution skills

**Why Join Our Team?**
- Competitive compensation package
- Opportunity for personal and professional growth
- We provide an approach to care that supports the WHOLE person, that upholds their right to a life full of purpose, connection, empowerment, and possibility.
- Life, Health & Dental benefits **(All Permanent Employees with 24 hours+ qualify for benefits & RRSP)**:

- Health Spending Account
- RRSP program with employer maximum % matching
- Looking for a happy corporate culture **The term staff is not used here, we are Employee Care Partners