Manager, Global Payment Platforms, Global Transaction Banking

Requisition ID: 237276

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**Global Transaction Banking**

Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with us.

As businesses build their digital capabilities and transform their operating models, their payment needs are evolving too. Boasting a unique global footprint, GTB’s comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies, streamline and simplify payments, improve working capital performance, and mitigate financial risk.

At Scotiabank, we embrace your strengths, ideas, and ambitions. GTB is a fast-growing team with a focus on the Americas, particularly Canada, the U.S., Mexico, and we are seeking top tier talent to complement our organization.

Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.

**Purpose**
Contributes to the overall success of Global Transaction Banking globally, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

As **Manager, Global Payment Platforms**, your primary responsibility will be to enable portfolio teams in making value-based decisions that are well aligned to the strategic vision of Scotiabank’s Global Payment Platforms strategy. You will collaborate closely with Portfolio Leads, Product Owners, Product Teams, and stakeholders from numerous lines of business across the enterprise in order to enable highly visible and transparent understanding of the value, priority, impact, and alignment of work being requested, accepted and ultimately delivered by the Global Payment Platforms teams.

**What You’ll Do**:

- Champion a customer-centric culture to strengthen client relationships and leverage the Bank’s broader capabilities, systems, and expertise.
- Lead the development, approval, and execution of strategic initiatives aligned with GTB’s objectives by:

- Supporting the definition of the enterprise business model, strategy, value proposition, and customer experience for Global Payment Platforms.
- Collaborating with team members to clearly define business concepts, desired outcomes, and key success metrics for each initiative.
- Partnering with stakeholders to establish and recommend Minimum Viable Product (MVP) timelines.
- Working with the Senior Manager and/or Director to build and maintain a well-prioritized Product Backlog with clearly defined development-ready items.
- Developing and managing execution plans, while effectively communicating goals and expectations to teams and stakeholders.
- Leading the creation and ongoing reporting of business and delivery KPIs (e.g., dashboards), including monthly status updates and escalation of issues as needed.
- Collaborate with Subject Matter Experts (SMEs) and cross-functional teams to shape payment strategies and define actionable MVPs, systems, and processes by:

- Engaging internal stakeholders to foster understanding and exchange ideas, ensuring communication is accessible to diverse audiences.
- Staying informed on market trends and leveraging research and analysis to inform strategic direction.
- Supporting teams in identifying pain points in current-state journeys and mapping future-state solutions.
- Overseeing the documentation of current and proposed process flows.
- Drive change management efforts across Global Payment Platforms by:

- Building strong stakeholder relationships to support efficiencies and enhance confidence in project outcomes.
- Preparing workflows and procedures to ensure seamless integration of new functions and processes.
- Facilitating cross-departmental awareness of program status, risks, and constraints.
- Communicating ideas clearly and effectively to broader audiences.
- Incorporate the Bank’s risk appetite and culture into daily decision-making and activities.
- Promote operational excellence by ensuring adherence to Scotiabank’s Values, Code of Conduct, and Global Sales Principles, while maintaining effective business controls to meet compliance, AML/ATF/sanctions, and conduct risk obligations.
- Foster a high-performance and inclusive work environment, contributing to team success and a culture of continuous improvement.

**What You'll Bring**:

- 3-5 years of experience leading and managing complex business and technology initiatives, with a proven ability to deliver results in dynamic environments.
- Bachelor’s degree in a relevant field (e.g., Business, Technology, or related discipline) is required.
- Agile certifications such as Certified Scru