Front Counter Crew Member

2 weeks ago

Courtenay, Canada Dairy Queen Full time

We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.

Looking for full-time and part-time employees

Job Functions:

- Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
- Enthusiastically greet and welcome fans to the Dairy Queen brand
- Assist fans with menu navigation and product ingredient questions
- Strive to exceed fan expectations and deliver fan first service through timely and quality service
- Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
- Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
- Prepare treat products following restaurant, health, and safety standards and procedures
- Create and maintain a positive, safe, clean, and inviting environment for fans and team members
- At all times exhibit a genuine passion for excellence
- Perform other duties as assigned by management

**Requirements**:

- Communicate positively with fans and co-workers constantly during shifts
- Work well under pressure packed situations while maintaining a great attitude
- Comfortable standing for entire shift and able to lift 50 pounds
- Practice established food handling procedures and meet any local health regulations
- Exhibit good manners, proper personal hygiene and promptness
- Have fun and maintain a positive attitude at all times

**Job Types**: Full-time, Part-time
Part-time hours: 4-40 per week

**Salary**: $15.65-$18.00 per hour

**Benefits**:

- Dental care
- Extended health care

Flexible Language Requirement:

- French not required

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Night shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Courtenay, BC: reliably commute or plan to relocate before starting work (required)

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