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Sales Specialist

2 weeks ago

Halifax, Canada Mariner Full time

Mariner, an industry leader in business transformation and technology services, is seeking a dedicated Sales Specialist to support our ongoing growth. This position offers an exceptional opportunity to learn about our sales and overall client engagement processes. As a Sales Specialist, you will be critical of supporting our sales team, managing client engagements, and ensuring we meet and exceed our sales targets.

**Key Responsibilities**:

- ** Salesforce Management**: Collaborate with the sales team to consolidate and update customer opportunity information in Salesforce. Ensure accurate tracking of sales activities, customer interactions, and opportunity pipeline.
- ** Resource Planning**: Assist in identifying the most appropriate resource profiles to meet customer requirements. Create and maintain these resourcing requirements in Mavenlink.
- ** Proposal and SOW Creation**: Participate in preparing proposals and Statements of Work (SOWs) as required. This includes drafting, editing, and finalizing documents based on team input and client requirements.
- ** Proposal Review**: Review and proofread proposals and SOWs to ensure they meet the necessary standards, client requirements, and corporate guidelines.
- ** Account Management**: Schedule and manage regular check-ins with consultants to identify opportunities for contract extensions, change requests, and potential new consulting engagements.
- ** Procurement System Management**: Act as the single point of contact for client support requests and main interface into client procurement systems.
- ** Post-proposal Debriefs**: Conduct debrief sessions with client primes after unsuccessful proposals. Share lessons learned with the account and resourcing teams to support continuous improvement.
- ** Finance Interface**: Work closely with the Finance department on invoicing and revenue forecasts. Ensure accuracy and timely delivery of invoices to clients and approve invoices before sending them to the customer.
- ** Performance Metrics Consolidation**: Consolidate performance metrics from the finance team (revenue, etc.) and operational teams (profitability, etc.) to share with account teams. This role involves compiling and presenting key data in a clear, actionable format.
- ** Ad Hoc Duties**: Carry out other responsibilities as required to support the sales and account management functions.