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Business Systems Analyst

2 weeks ago

Langley, Canada First West Credit Union Full time

We are currently seeking a Business Systems Analyst to join our Business Solutions team.

**Here’s what would be included as a part of your typical day**
- **Development**:Participates in review of business analysis processes and procedures, and has an active role in development of enhancements to support service optimization. Documents existing business processes, organization structures and architectures in order to define current business activities for the development of procedures and models.
- **Business Automation**:Liaises with business groups across the organization to facilitate the planning, design, development, and implementation of new or systems and business processes. Researches developments and trends in new business systems, technology products or tools; participates in assessing potential value to the organization; and makes related recommendations to supervisor. Maintain compliance with all audit and risk management requirements and all other internal policies.
- **Project Management**:Facilitates project approval process, involving all key stakeholders to establish consensus; and also providing expertise to business case development and presentation efforts. Supports all stages of the project life cycle, communicating changes, enhancements, and modifications to project managers and business stakeholders, managing risk, and managing/communicating client expectations to the project team.
- **Stakeholder Relationship Management**:Participates in orientation and training of end users with respect to new/modified systems.
- **Team Support**:Participates in regular department meetings to discuss current activities and provide an advanced level of input and expertise on problems and issues. Provides input to reports regarding status of assignments, ensuring supervisor is alerted to any related issues or concerns. Maintain a professional standard of conduct at all times while promoting a positive image of the organization.

**Required Skills, Experience & Qualifications**
- Bachelor in IT or an equivalent stream required
- 3 years of related IT experience or an equivalent combination of education and experience required
- Advanced understanding of the project management cycle to provide input at key intervals, and to manage client expectations throughout the life of each project
- Advanced communication and interpersonal skills to facilitate consensus building on business/technical requirements and solutions through collaboration with multiple stakeholders
- Solid organizational skills to carry out assignments to meet business requirements and deadlines
- Solid research, analytical, and problem solving skills to actively participate in development of complex business solutions
- Advanced knowledge of the concepts, theories, practices and techniques of the information technology field, with emphasis on business systems analysis
- Advanced technical knowledge and skills to provide expertise to business systems analysis, and understand the relevant programming language, products and tools
- Solid understanding of business functions across the organization
- Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

**What’s in it for you**:
First, we strive to make our team members feel genuinely rewarded. You’ll have:

- Mental health coverage and resources
- Customizable health benefits, as well as topped-up parental leave
- Performance-based compensation, employee banking advantages and group RRSP matching
- Vacation time and flexible work arrangements to support your lifestyle

We are committed to providing a fair, equitable, and competitive rewards package that reflects the value an individual brings to our organization. The compensation mentioned in this job posting should serve as a guide. The total cash compensation earned may vary based on a variety of factors including bonuses and/or incentives, an individual’s skills and experience, and may correlate with performance in the role.

We also provide and encourage opportunities for our employees to make a meaningful impact. After all, as a credit union we’re powered by giving back—in big ways and through small gestures. That's why we offer employees paid time off to volunteer, partner with thousands of local charities, build long-lasting relationships that help our members get ahead and commit to environmental, social and governance (ESG) practices.

By joining our team, you’ll be able to elevate your potential. Wherever your own purpose leads, we’re here to support you with award-winning in-house training programs, access to LinkedIn Learning, and reimbursement for external courses to help you get ahead.**Diversity, Equity, Inclusion & Belonging**

At First West Credit Union, we embrace diversity regardless of gender identity or expression, sexual orientation, religion, race, ethnicity, age, diverse ability, and any aspect that makes someone unique. Inclusion is woven through our