Network Support Technician

1 week ago

Winnipeg, Canada Smart Box Packaging Inc. Full time

or equivalent experience

**Work setting**:

- Help desk
- Manufacture

**Tasks**:

- Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
- Evaluate and install computer hardware, networking software and operating system software
- Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks
- Load computer tapes and disks and install software and printer paper and forms
- Provide problem-solving services to network users
- Implement data, software and hardware security procedures
- Perform routine network start up and close down and maintain control records
- Perform data backups and disaster recovery operations
- Install, maintain, troubleshoot and upgrade Web-server hardware and software
- Set up local area networks and connections to the Internet
- Implement network traffic and security monitoring software, and optimize server performance
- Modify Web pages, applets and scripts
- Respond to requests for help and information from Website visitors and Website designers
- Perform Web-server backup and recovery operations

**Computer and technology knowledge**:

- Networking software
- Networking hardware
- Networking security
- Internet
- Servers
- File management software
- Word processing software
- Mail server software
- Web service design
- Database software
- MS Office
- MS Windows

**Work conditions and physical capabilities**:

- Fast-paced environment
- Attention to detail
- Sitting

**Personal suitability**:

- Accurate
- Team player

**Screening questions**:

- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?

**Health benefits**:

- Dental plan
- Health care plan
- Vision care benefits

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