Clinical Program Manager, Oral Health

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodation will be provided throughout the recruitment process to applicants who live with disabilities.

Reporting to the Director of Oral Health, the incumbent will:

- Manage the clinical programs in the Oral Health Division ensuring Ontario Public Health Standards requirements are met
- Manage activities related to infection prevention and control, scheduling of patients, clinical continuous quality activities, referral of patients to outside providers, audit documentation for accuracy and compliance with statutory obligations
- Manage multi-disciplinary team including dentists, denturists, registered dental hygienists and dental assistants and clerical staff
- Work with the Social Services Department to support the oral health needs of their clients
- Have full human resources responsibility for the clinical team members as well as be responsible for health and safety activities in the clinic
- Ensure compliance with relevant legislation, professional standards of practice and collective agreements
- Conduct all aspects of performance management for assigned staff including coaching, mentoring and staff development
- Ensure continuous quality improvement for public health programs and services
- Conduct gap analysis within the program, reviewing existing resources and identifying necessary revisions
- Conduct research on new and emerging issues in clinical dentistry that may necessitate additional resources
- Assist in the preparation of annual budget documentation and review/approve requests for program materials
- Review urgent cases, ensuring timely follow up and appropriate treatment is received
- Liaise with community partners and external stakeholders to promote oral health and access of services in priority populations
- Represent the Oral Health Division on inter-divisional, departmental and external stakeholder committees
- Develop, implement, and maintain policies, procedures, and guidelines to facilitate program and divisional operations

The successful applicant will possess:

- A Doctor of Dental Surgery Degree (or equivalent) from a recognized university
- A Master's Degree or a Master's Certificate in Public Health Dentistry, Public Administration or Public Health is considered an asset
- A valid certification to practice dentistry in Ontario, from the Royal College of Dental Surgeons of Ontario and must maintain the certification throughout their employment
- Sound knowledge of applicable legislation including the Ontario Public Health Standards, Ontario Health and Safety Act, Municipal Freedom of Information Act, Personal Health Information Protection Act, and Regulated Health Professions Act
- Sound knowledge of the practice of dentistry, the relationship to general health, as well as knowledge of the various Government funded programs and relevant legislation governing them
- Proven ability to plan, develop, implement and evaluate programs
- The ability to facilitate a problem-solving process and work collaboratively in a team environment
- Excellent supervisory, interpersonal and communication skills, coupled with effective multi-tasking, and conflict resolution
- Demonstrated presentation and report writing skills
- Fluency in a second language will be considered an asset

**Job Types**: Full-time, Permanent

Pay: $123,530.00-$154,413.00 per year

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 2025-02-13