Service Advisor

5 days ago

Aylmer, Canada Aylmer Tirecraft Full time

**Service Advisor duties and responsibilities**

Some duties and responsibilities required of a Service Advisor include:

- Estimating the cost and time needed for a wide range of repairs
- Welcoming customers and discussing their needs
- Answering customer inquires, either in person or on the phone
- Develop repair estimates by taking the cost of materials, supplies, and labour into consideration
- Prepare repair orders by detailing the vehicle’s problems or symptoms
- Maintaining automotive records by keeping track of problems and corrective actions

**Service Advisor skills and qualifications**
- Strong communication skills, both written and verbal
- Strong customer service skills in order to handle customer complaints and questions effectively
- Critical thinking, organization, time management and problem-solving skills to perform their job successfully
- Ability to interpret technical terms to the customers
- Patience to cope with different customers’ personalities
- Decision-making skills

Pay: $50,000.00-$70,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Store discount

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift

Work Location: In person

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