Broadcast Technical Support

We are looking for an engineer to join our growing team. Reporting to the Senior Manager of the Technical Operations Centre, the prime responsibility of the Broadcast Technical Support will be to support complex broadcast video systems; software defined video networking, compression and content processing systems, orchestration and control network management and monitoring solutions, big data analytics:
**Responsibilities**:

- Work in a small team with startup mentality to support multiple global customers
- Lead the design, deployment and support of video systems and associated networks.
- Act as an expert level technical advisor or specialist on highly complex initiatives.
- Ensure events are managed until resolution while adhering to Incident and SLA guidelines.
- Act as single point of contact for multiple incidents and projects simultaneously.
- Document any departmental and technical procedures.
- Ensure successful completion of assigned projects within defined guidelines.
- Develop solution requirements, design specifications & operational guidelines.
- Participate and assist in developing technology options and providing an optimum recommendation that meets the stated requirements in functionality, performance, scalability, reliability, cost and support.
- Represent the department and coordinate with peer departments and customers to ensure effective delivery of project deliverables.
- Establish necessary testing requirements to evaluate the proposed designs and to validate the technology platform or systems.

**Qualifications**:

- Strong critical thinking skills.
- Technical Diploma/Degree or equivalent work experience (preferred).
- Networking Certification preferred (CCNA, CCNP)
- Advanced knowledge of installations, upgrades and troubleshooting in Unix/Linux and Windows environments
- Familiarity with one or more of the Evertz platforms is strongly recommended
- Ability to work in a fast-paced, dynamic environment with many changing priorities.
- Detail oriented with strong analytical and problem-solving skills.
- Strong written and verbal communication skills.
- Self-motivated with the ability to take initiative in identifying and resolving problems independently.
- Strong attention to detail and accuracy.
- Ability to travel internationally.

**What we Offer**:

- Employer funded benefits program
- Competitive total compensation package
- Work-Life Balance
- Employee assistance plan
- Employee Discount Platform
- Career Progression
- Casual Work Environment
- Social Events and Sports Teams

**About Us**:
Evertz Microsystems (TSX:ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution and content delivery.

Considered as an innovator by their customers, Evertz delivers cutting edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz’ customer base also includes telcos, satellite, cable TV, and IPTV providers.

With over 1700 employees, that include hardware and software engineers, Evertz is one of the leaders in the broadcast industry. Evertz has a global presence with offices located in: Canada, United States, United Kingdom, Germany, United Arab Emirates, India, Hong Kong, China, Singapore, and Australia. Evertz was named one of Canada’s 50 Best Managed Companies, which recognizes excellence in Canadian-owned and Canadian-managed companies. Canada’s 50 Best Managed Companies identifies Canadian corporate success through companies focused on their core vision, creating stakeholder value and excelling in the global economy.

Evertz makes certain there is an equal employment opportunity for all employees and applicants for employment, including persons with disabilities. In compliance with AODA, Evertz will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.

Thank you for considering a career with Evertz

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