Worker Adviser Conseiller(ère) Des Travailleurs

Discover the challenges and rewards of making a difference in the lives of Ontarians through providing education and advice to non-unionized workers in relation to workplace health and safety laws. The Office of the Worker Adviser (OWA), Ministry of Labour, Immigration, Training and Skills Development, is a dedicated, professional team and we look forward to enriching our team with your health and safety expertise, particularly as it relates to Workplace Insurance Safety Board (WSIB) guidelines and claims.

Why work for us?

The Office of the Worker Adviser operates as part of the Ontario Public Service (OPS), which is committed to being an employer of first choice, creating a positive and inclusive work environment.

**We offer**:
Competitive compensation and benefits
Flexible work arrangements
Collegial and professional work culture
Career growth and development opportunities across multiple business areas
On-the-job training to support your success in the role

**NOTE**: The current hybrid work model requires attendance at the work site 3 days per week.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful, and equitable workplace.

What can I expect to do in this role?

**As part of this professional team, you will**:
work on files from early resolution up to and including Workplace Safety and Insurance Appeals Tribunal (WSIAT) appeals and hearings
give advice to, and educate, workers and worker organizations
co-ordinate multiple cases using a case management system
investigate circumstances of claim by obtaining and analyzing relevant information and conducting interviews
advise and direct injured workers, survivors, their families and community partners regarding issues and evidence required for a successful resolution
advocate and present cases on behalf of clients at all appeal levels
prepare clients and witnesses for hearings or appeals
make written or oral presentations to Appeals Resolution Officers and WSIAT panels

**Location**: Sudbury

How do I qualify?

Mandatory

You are licensed by the Law Society of Ontario and entitled to provide legal services in Ontario;
OR
You are currently employed with the Office of the Worker Adviser (OWA) or the Office of the Employer Adviser (OEA) and covered by the exemptions for the stated offices, as determined by the Law Society of Ontario.

For the BILINGUAL position only, you must possess oral and written French language skills at the advanced level. Your proficiency level will be confirmed before hire.

**Technical Knowledge**:
You have demonstrated knowledge of the Workplace Safety and Insurance Act, and related legislation.
You have knowledge of alternative dispute resolution and negotiation techniques to make successful arguments and promote early resolution.
You have knowledge of medical and legal terminology as it relates to workplace insurance matters.

**Research, Analytical and Problem-Solving Skills**:
You have knowledge of research, analysis and evaluation techniques.
You can probe in interviews, gather and assess case information and develop case strategies and arguments.

Communication, Client Service and Relationship Management Skills:
You have relationship management skills to establish client trust and confidence and work effectively in a team environment.
You have an understanding of the client/consultant relationship with a respect for confidentiality.
You have oral communication skills to provide advice and information, interview witnesses (questioning, cross-questioning) and present evidence and arguments at hearings.
You have written communication skills to obtain complex information from experts and create effective submissions to adjudicators.

**Case Management, Organizational and Planning Skills**:
You can manage a caseload and develop community outreach plans.
You can meet deadlines in a high-volume environment.

**Salary Range**: $1,575.10 - $1,963.10 Per Week

**Additional Information**:
1 Bilingual (English and French) Permanent, 159 Cedar St, Sudbury, North Region
1 Unilingual (English) Permanent, 159 Cedar St, Sudbury, North Region
1 Unilingual (English) Temporary, duration up to 6 months (with possibility of extension), 159 Cedar St, Sudbury, North Region

**Note**:
This ad is also available in French.
Less qualified applicants may be considered on an underfill basis.
The information that you provide for the purpose of this competition and the results from this competition may be used to fill other positions. These positions may be of various tenures, including short-term assignments. Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the applicable collective agreement or policy provisions.

The Ontario Public Service is an inclusive employer. Accommodation will be provi