Enterprise Applications Administrator

We are looking for the visionaries, the change-makers, and the self-starters who are seeking more from their career. Change begins with the small decisions we make, each day, to support each other, and strive to create inspiring, incredible educational experiences for all students, no matter where they are, or how they learn. In choosing a career with Yorkville University, you will have the opportunity to push boundaries, flex your creativity, and inspire positive change for so many people.

Our core values put the student experience at the center of what we do, reflecting who we are, and aspire to be. If you want to shine a light on academic excellence, be empowered to make an impact on the transformation of the Canadian post-secondary education landscape, and work collaboratively beyond levels, join us.

**Who we need**
- This is a remote role with the flexibility to work onsite as needed at our location in downtown Toronto._

**What's in it for you**
- Career development. _Yorkville University is a progressive, forward-thinking, innovative education centre. You will join an organization that inspires change, nurtures collaboration, supports faculty and students in their journey, and continuously innovates. As part of a growing IT team, you will gain exposure collaborating with peers and across teams to refine your skills. Your contract with us may extended, and you will have the opportunity to explore other opportunities within the organization.

**As our new Enterprise Applications Administrator, you will**:

- ** Administer and customize platforms.**You will manage and configure Salesforce and Microsoft Dynamics to meet organizational needs, including creating and modifying dashboards, workflows, and automation processes. You will ensure user roles, permissions, and security settings are properly configured to maintain data integrity and compliance.
- ** Optimize performance and monitor usage.** You will continuously monitor system performance, identifying and implementing improvements to enhance functionality and efficiency. You will identify and implement solutions to enhance platform capabilities and the user experience.
- ** Drive continuous improvement.** You will stay informed about the latest features and updates for Salesforce and Microsoft Dynamics, ensuring the platforms evolve to meet organizational needs. You will collaborate with stakeholders and partner across teams to gather feedback, refine system usage, drive process improvements, and align capabilities with departmental workflows.

**You have**:

- ** The education.** You have a degree or diploma in Computer Science, Information Technology, Networking Engineering, or a related discipline.
- ** The customer-focus.**You have excellent organizational skills and can manage competing demands and shifting priorities. You have patience and empathy and can dig in to understand the technical issues end users are encountering. You have the curiosity and logic to ask probing questions to replicate and resolve problems quickly. You have flexible communication skills and can translate technical language and concepts to a non-technical audience.
- ** The flexibility.** You understand the nature of always-available services and solutions, and you are willing and able to be part of a 24/7 monitoring and response team.

**Why work at Yorkville University?**
- An atmosphere that successfully blends an entrepreneurial culture with education. We value innovation and continuously look towards expanding our programming, working with the latest research, tools, and solutions. As a private school with government approval of our offerings, we have the opportunity to do more, stay current, and be future-forward.
- The chance to accelerate your career and disrupt education by responding to the needs you see and purposefully challenging the status quo. Everything we do here is about delighting and engaging our employees - and ultimately our students
- from mentorship to teaching, from creative outlets to analytical ones.
- A place where all individuals feel welcomed in the academic and workplace environments, and can bring their authentic selves to the educational and work spheres. We celebrate the full range of human diversity, and we acknowledge that equal access to opportunities and services may require the removal of barriers that equity-seeking communities experience in trying to obtain this access.
- The opportunity to grow with access to free courses, certifications and programs - right up to our Masters' offerings.
- An appreciation for the insights and skills you bring to work with a competitive salary and comprehensive benefits, including a wide breadth of wellness services, and a work-life balance.

**Join us**

**What you can expect from our hiring process**:

- A virtual interview with a Talent Advisor discussing your interest in the role.
- A technical interview with one or two senior members of the team. This includes an opportunity to discuss how