Hotel Night Audit/front Desk Agent

6 days ago

Vancouver, Canada Blue Horizon Hotel Full time

Our 215 guest rooms are all corner rooms due the cruciform shape of the hotel, many with spectacular panoramic views of our beautiful city. We value delivering excellent guest service experiences, team work, a respectful workplace and consistent processes.

**JOB REQUIREMENTS**:

- Proven hotel front desk skills and a ability to deliver welcoming hospitality.
- Minimum of 1 year's experience on the Front Desk of a Hotel with a minimum of 6 months audit experience.
- Able to respond quickly and make decisions.
- Advanced knowledge of Microsoft Office.
- Excellent work related references.

**DUTIES**:

- Providing a warm welcome as part of registering arriving guests. Assign rooms.
- Answer inquiries regarding hotel services, provide information about services available in the area and respond to guests' requests.
- Compile and check daily record sheets, guest accounts, receipts and vouchers.
- Present statements of charges to departing guests and receive payment.
- Maintain a high standard of professional appearance.
- Audit hotel paperwork to ensure the day has balanced.
- Run preliminary reports.
- Process no shows and close of day.
- Create and distribute reports to Management.
- Make reservations, and ensure special requests are noted for appropriate action.

**APPLICABLE SKILLS**:

- Excellent guest service skills.
- Excellent time-management skills.
- Adaptable and able to handle multiple priorities.
- Enthusiastic and focused to exceed guest expectations.
- Able to effectively communicate in English, both verbally and in writing.
- Team player who knows the value of guest service.
- Ability to work independently with mínimal supervision.
- Capable of proactive problem solving and decision making.

**Benefits**:

- Extended health care
- Vision care
- Dental care
- Vacation & paid time off

**Job Types**: Full-time, Permanent

**Salary**: $21.40 per hour

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

**Experience**:

- Hotel Night Audit: 1 year (required)
- Hotel Front Desk: 1 year (required)
- Customer service: 1 year (preferred)

Shift availability:

- Overnight Shift (required)

Work Location: In person

  • Hotel Night Audit/front Desk Agent

    4 days ago

    Vancouver, Canada Blue Horizon Hotel Full time

    The Blue Horizon is located in the heart of Robson Street is seeking a **Night Auditor/Front Desk** to join our team. Currently the job will be Friday and Saturday Night Audit shifts with potential for other day, evening or morning shifts in the upcoming months. Our 215 guest rooms are all corner rooms due the cruciform shape of the hotel, many with...

  • Hotel Night Auditor

    2 weeks ago

    North Vancouver, Canada Lonsdale Quay Hotel Full time

    The Lonsdale Quay Hotel, located at Northshore's vibrant waterfront, is currently seeking to hire a highly professional, ethical and customer service oriented, Hotel Night Auditor, to be a part of our front desk team. **Full Job Description** **Main Responsibilities** - Process the night audit accounting functions according to hotel specifications. -...

  • Front Desk Agent

    4 days ago

    Vancouver, Canada Pinnacle Hotel Vancouver Harbourfront Full time

    We are looking for our next great colleague to take on the role of Front Desk Agent. Are you guest focused, enthusiastic, and passionate about delivering outstanding guest service? Interested in working with a supportive team and creating unforgettable guest experiences? Pinnacle Hotel Harbourfront is the place you want to work. **Key Responsibilities**: -...

  • Hotel Front Desk Agent

    4 days ago

    Vancouver, Canada The Sylvia Hotel Full time

    The Sylvia Hotel is Vancouver’s most iconic hotel with the best location in the city. We are currently seeking an experienced Front Desk Agent to join our team. The Front Desk Agent at the Sylvia Hotel understands the true meaning of guest service. They maintain a high level of professionalism and are result driven and have the confidence and abilities to...

  • Front Desk and Night Relief Full Time

    51 minutes ago

    Vancouver, Canada St Regis Hotel Full time

    As a Front Desk agent, you are responsible in greeting and registering guests, providing warm and friendly service, checking guests in and out of the hotel, closing their accounts and meeting or exceeding standards. The night relief will also cover Night Auditor's days off and process all the auditor tasks during those days. Training will be provided. -...

  • Front Desk Agent

    2 days ago

    Vancouver, Canada Pinnacle Hotel Vancouver Harbourfront Full time

    We are looking for our next great colleague to take on the role of Front Desk Agent. Are you guest focused, enthusiastic, and passionate about delivering outstanding guest service? Interested in working with a supportive team and creating unforgettable guest experiences? Pinnacle Hotel Harbourfront is the place you want to work. **Key Responsibilities**: -...

  • Front Desk Agent

    2 days ago

    Vancouver, Canada The Sylvia Hotel Full time

    Job Title: Front Desk Agent Company: The Sylvia Hotel Vancouver Job Summary: Join our team at The Sylvia Hotel Vancouver as a Front Desk Agent and be part of a designated heritage building located on English Bay, beside Stanley Park. As a Front Desk Agent, you will play a pivotal role in providing exceptional hospitality and customer service to our guests....

  • Hotel Night Manager: Lead Front Desk

    1 week ago

    Vancouver, Canada Sandman Hotel Group Full time

    A leading Canadian hospitality company is looking for a Hotel Night Manager in Metro Vancouver to oversee front office operations during the night shift. The role involves supervising staff, conducting audits, and ensuring guest satisfaction. Ideal candidates should have strong leadership and conflict resolution skills, and fluency in English and French is...

  • Hotel Night Manager: Lead Front Desk

    1 week ago

    Vancouver, Canada Sandman Hotel Group Full time

    A leading Canadian hospitality company is looking for a Hotel Night Manager in Metro Vancouver to oversee front office operations during the night shift. The role involves supervising staff, conducting audits, and ensuring guest satisfaction. Ideal candidates should have strong leadership and conflict resolution skills, and fluency in English and French is...

  • Front Desk Agent

    2 weeks ago

    North Vancouver, Canada Lonsdale Quay Hotel Full time

    The Lonsdale Quay Hotel, located at Northshore's vibrant waterfront, is currently seeking to hire a highly professional, ethical and customer service oriented, front desk agent to be a part of our front desk team. **Full Job Description** **Main Responsibilities** - Welcoming each guest to our hotel in the most professional and courteous manner. - Perform...