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Retail Assistant Manager

3 weeks ago

Toronto, Canada Buck's Hard Goods Full time

**Retail Assistant Manager/Keyholder/Sales Associate**

Buck’s Hard Goods is a footwear, apparel and accessories boutique for men and women. We cater to those who prefer to live life in quality based goods. We are looking for a friendly, outgoing, experienced key holder/sales associate to join us in our location in Bloor West Village. You must be highly professional, responsible, dedicated to providing a great customer experience and enjoy selling. This is a permanent part-time position of approximately 20-24 hours per week. We offer competitive compensation and sales bonuses.

**Job Objective**

We are looking for a trustworthy and reliable individual to join our team as an Assistant to the Store Manager as well as a keyholder/sales associate. Through extensive product and brand knowledge you provide a personalized experience to every customer while building a clientele of loyal shoppers.

**--------------------------------------------------------------------------------------------------------------------------------**

**Key Job Functions**

As the keeper of the keys, you will be responsible for opening and closing the store, setting and disarming the alarm system, and handling additional supervisory and customer service tasks. By emulating a mix of professionalism and personable behavior the Key Holder/Sales Associate is a brand ambassador who drives sales by delivering a positive customer service experience to each customer.

**Job Duties**
- Follow store opening and closing protocols, adhere to all operational procedures
- Display a dedication and motivation to achieving personal sales goals and store sales goals
- Communicate promotions, in-store events and new collections to customers
- Achieve sales goals by delivering relevant information on the brand, and products [fit, feature and design] to customers. Suggesting complimentary add on items to each sale [ie: hair accessories, earrings, cards etc]
- Develop and maintain professional relationships with customers, and build a clientele
- Employ personal style and on-trend style to promote your ability as a fashion authority and enhance client’s confidence in your wardrobe building skills
- Invite customers to be ‘Buck’s Members”.40 new customers per month is the goal [10 per week]
- Maintain store organization, assist with visual merchandising, stock management and replenishment
- Adhere to loss prevention and security policies, credit policies and procedures
- Perform other duties as assigned by Store Management - i.e. shipping, receiving and verification of merchandise, various back store functions, cash duties, etc.
- Comply with all store/ company policies, practices and procedures

**Key Requirements**
- High school diploma [post-secondary education in fashion is an asset]
- 2 years of retail selling experience [in retail fashion, an asset]
- 2 references needed [additionally if not stated on resume]
- Excellent communication [verbal/ written] and customer service skills
- Interest in fashion, design, social media and emerging trends
- Ability to work well in a team environment
- Available to work retail hours that work with business needs including, evenings, weekends and holidays.

**Job Type**: Permanent Part-time

Experience: Retail: 2 years

Location: Toronto, ON

**Job Type**: Part-time

**Job Type**: Part-time
Part-time hours: 20-24 per week

**Salary**: $16.00-$19.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail management: 1 year (preferred)