Automotive Shop Manager

6 days ago

Kingston, Canada Fielding's Tire & Automotive Full time

The Automotive Shop Manager oversees the day-to-day operation of the repair facility. They are responsible for providing oversight and direction in the safe and effective repair of customer vehicles.
- **Qualifications**:_

Post-secondary education

Minimum 5 years experience (preferred) in the automotive industry

Automotive technician’s license

Valid Ontario G driver’s license

Superior communication skills, strong organization skills, and exceptional attention to detail

Ability to identify areas of improvement and to devise methods and procedures to increase efficiency

Mechanical, technical, and electrical aptitude; troubleshooting and problem-solving capabilities

Ability to work collaboratively in a team environment to achieve common goals

Ability to plan, organize, work in a busy environment, and follow-up on daily tasks

Ability to multitask and work well under pressure
- **Duties and Responsibilities**:_
- Responsible for the accurate diagnosis, and proper and safe repair of vehicles.
- Acts as the lead diagnostician and the highest source of information for all service concerns and work process matters for both employees and customers.
- Monitors vehicle repairs and ensures technicians are working in an efficient and effective manner.
- Imparts a culture within the garage that recognizes the course of work is customer driven and focused.
- Develops and maintains a staff that values excellent customer service through effective training, supervision, coaching, and performance management.
- Recruit, hire, train, develop, motivate, recognize, and hold accountable a repair team that will meet established objectives and targets for sales and profitability.
- Develops and implements training to ensure technicians are continuing to learn and improve their vehicle repair knowledge and skills and their safety awareness and practice.
- Works with office staff to properly understand customer concerns, repair requirements, and communicate effective course of repairs to satisfy customer needs.
- Understands, keeps informed, and complies with provincial and federal regulations that affect the business.
- Develops processes to maximize the efficiency of the department and the effective repair of automobiles.
- Keeps informed of new equipment and tools available and recommends purchases.
- Establishes and maintains good working relationships with customers to encourage repeat business.
- Ensures the proper care, storage and inventory of special tools and equipment.
- Establishes and maintains good working relationships with other departments.
- Maintains a professional appearance and a clean and organized work environment.
- Stays up to date on industry standards and any new innovations, materials, tools and/or processes that can benefit the company.
- Maintains a positive work environment and culture of teamwork through strong leadership

**Salary**: $60,000.00-$95,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Relocation assistance
- Store discount
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Kingston, ON: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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