Storage & Backup Lead - Netapp and Commvault

CALGARY, ALBERTA
**Mandatory skills and experience**:
L3 storage system administration NetApp
L3 Backup administration using Commvault
Installs, configures and manages SANFibre Channel Switches from Brocade and Cisco;
Reviews Customers Storage Infrastructure and provides detailed analysis of health, utilization and performance inputs;
Performs analysis, troubleshoots and resolves all major outages occurred in the environment, perform problem analysis and record detailed Root Cause Analysis (RCA);
Sets up DR sites to protect production environments in line with customers RTO and RPO SLA;
Configures and manages Snapshots, Clones, Local and Remote Replication for Data Protection;
Performs capacity, connectivity and performance issues on Storage Systems;
Performs reliable, secure backup and recovery across the enterprise in accordance with company policy and procedures;
Creates and updates documentation for backup procedures, solutions, licensing and applicable project artifacts;
Coordinates with OEM technical support team to resolve issues;
Periodically restores backup jobs to verify data recover and to meet the audit compliance
Performs daily operations in a distributed environment to backup, recover and archive company information;
Supports and troubleshoots backup, recovery and archiving in a large, complex and widely distributed environment;
Perform daily monitoring and management of the backup solution implemented across the Infrastructure facilities as per predefined policies & procedures;
Monitor backup jobs, execute restore jobs, troubleshoot failed jobs, and initiate corrective action;
Provide status and progress reports for backup environment related activities and tasks on regular/periodic basis;
Proactively provides improvement to the current processes and provides consistent customer service.
Experience with NetApp Storage is a must
Experience with Commvault is a must;
Experience administering other Storage Technologies like EMC VNX/VMAX/VPLEX/RPA
Expertise in managing customer Backup environments and software Commvault, Data Domain and Networker;
A good understanding of Fibre Channel Protocols FCP, FCIP, IFCP, FCOE, ISCSI and NAS protocols NFS and CIFS;
Good Troubleshooting skills in Storage Connectivity and Performance Issues;
A good understanding of SAN, NAS, DAS;
Knowledge of RAID, Basic SAN Concepts and Components;
Experience and knowledge of Troubleshooting Fabric issues, Connectivity and Performance issues in Fabrics, Storage Pools/Aggregates, Storage Provisioning, Reclamation & Decommission. Storage Virtualization, Thin Provisioning, Storage Tiering & Data Replication, Business Continuity, High Availability & Disaster Recovery, Snapshots, Clones, Local and Remote Replications, Enterprise Backup & Disaster recovery methodologies/Techniques, performance and capacity monitoring tools and practices;
Excellent Communication Skills and Effective Vendor and Customer Managing Skills;
Adheres to proper escalation, Incident and change control procedures;
Prepares and submits Capacity and Performance reports in accordance with customer requirements;
Investigates, analyzes and troubleshoots customer backups;
Detects and alert on deficiencies in backup solutions;
Makes proactive recommendations to improve customer backup environments;
Quickly and effectively communicate with customers within our SLA;
Must be able to handle Backup projects individually/as a team player;
Work with customers and vendors to resolve backup issues;
Stay abreast of backup technologies;
Continually update and improve our documentation of customer environments;
Perform backup assessments / audit
Review the current architecture and propose the new architecture where applicable.
Good written & oracle communication skills
**Nice to have skills & experience**:
Knowledge on Virtualization (VMware) and Cloud (Azure) will be added advantage.
Knowledge on Azure CVO Storage
**No of days reporting at office**:
All 5 days In a Week (Mon
- Fri ) Since it's a client facing Role( Mandatory)