Operations Supervisor

**About Oppy**

Grow Our Tomorrow. Oppy is a leading grower, marketer and distributor of fresh produce from around the world. As one of North America’s top produce companies for nearly 165 years, we bring over 100 varieties of produce from 27 countries to 1,300+ retailers in North America and throughout the world. As much as agriculture has shaped the past for humankind, Oppy’s efforts shape its future by sustainably providing families with healthy, safe and fresh produce to create a better quality of life for all. Our progressive team is called to a higher purpose that raises the economic wellbeing of families and communities who work the land.

Recognized as one Canada’s Best Managed Companies (for the last 20 years) and a Top 100 Employer, our diverse team of dedicated professionals collaborate and make connections across our locations throughout North and South America. We owe our success to our adaptability, innovative and entrepreneurial approach, our commitment to our people, and the incredible relationships we build. We are looking for talented people who love a fast-paced, dynamic environment where you can grow your skills and career in a sector with abundant opportunity. Grow your tomorrow with us, today.

**Overview**

As an Operations Supervisor, you will be responsible for overseeing and elevating the daily operations of the Calgary warehouse and repack teams, as well as supporting third-party logistics (3PL) operations. You will report directly to the Food Safety & Operations Manager, with a dotted line to both the Regional Warehouse Manager and the Operations & Production Supervisor. You will directly supervise the Warehouse Supervisor and collaborate closely with the repack and 3PL teams to ensure operational alignment. You will lead the execution of key operational activities with a strong focus on accuracy, efficiency, and operational excellence, ensuring seamless support across multiple revenue streams. Your leadership will be instrumental in developing a high-performing, engaged team that thrives in a fast-paced, customer-centric environment. With a deep understanding of business needs, you will bridge strong working relationships with cross-functional departments, storage facilities, and external partners to ensure that operational objectives are consistently met and exceeded. Your commitment to exceptional customer service, combined with your ability to proactively identify opportunities for improvement, will directly contribute to the success of the warehouse and the broader organization. Your remarkable organizational skills, strategic planning abilities, and solution-oriented mindset will be critical as you support current and emerging retail programs while balancing competing priorities. You foster a positive, collaborative culture, championing a safe, supportive, and productive environment where teamwork, accountability, and continuous improvement are paramount.

**Accountabilities**
- Develop and lead a high-performing team, fostering a collaborative, positive, and accountable work environment through coaching, mentoring, and continuous development.
- Directly manage and mentor the Warehouse Supervisor, providing ongoing leadership, performance support, and operational oversight to ensure smooth warehouse execution.
- Lead the planning, coordination, and oversight of daily warehouse operations while supporting repack and 3PL operations in a collaborative, non-supervisory capacity to ensure alignment with company standards, performance expectations, and operational efficiency goals.
- Oversee day-to-day activities, including work planning, inventory control, warehouse supply management, and staff scheduling to optimize efficiency, maximize availability, and control costs. Schedule team members for optimal coverage and approve overtime as needed.
- Deliver exceptional service to both internal and external customers by ensuring excellence in inventory receiving/dispatching and proactively identifying and resolving issues.
- Lead and maintain a compliant health and safety program, ensuring all warehouse activities strictly follow safety policies and procedures while promoting a positive safety culture.
- Collaborate closely with sales and transportation teams to efficiently coordinate warehouse, repack, and trucking activities, ensuring smooth operations across departments.
- Perform hands-on warehouse activities as needed, including maintaining accurate records in the ERP system, supporting operational execution, and completing other assigned duties.
- Maintain a clean, safe, and organized warehouse environment through ongoing facility upkeep and adherence to health and safety standards.
- Oversee warehouse machinery and equipment, ensuring it is properly maintained and that all team members are appropriately trained and certified to operate equipment safely.
- Ensure the accuracy of receiving, inventory, and shipping records, documenting all relevant information in computerized sy