Customer Service Clerk

1 week ago

Berwick, Canada Rafuse, Maple Leaf ,Berwick & Highland Home Hardware Rockwell Home Hadware (Kentville NS) Full time

Work Term: Permanent
- Work Language: English
- Hours: 24 to 32 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 7 months to less than 1 year
- or equivalent experience
**Work setting**:

- Rural area
- Sales
- Hardware store
**Tasks**:

- Answer written and oral inquiries
- Address customers' complaints or concerns
- Arrange for billing for services
- Select appropriate paint or mix paints
- Operate computerized inventory record keeping and re-ordering systems
- Estimate or quote prices, credit or contract terms, warranties and delivery dates
- Provide advice about merchandise
- Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
- Prepare merchandise for purchase, rental or lease
- Maintain sales records for inventory control
- Assist in display of merchandise
- Mix paint, blend and match colors
**Type of product**:

- Lumber and plywood
- Building materials (other than lumber)
**Transportation/travel information**:

- Own transportation
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Bending, crouching, kneeling
- Hand-eye co-ordination
- Repetitive tasks
- Standing for extended periods
- Manual dexterity
- Ability to distinguish between colours
**Weight handling**:

- Up to 23 kg (50 lbs)
**Personal suitability**:

- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
- Accurate
- Adaptability
- Analytical
- Creativity
- Efficiency
- Energetic
- Goal-oriented
- Hardworking
- Integrity
- Outgoing
- Positive attitude
- Proactive
- Time management
**Screening questions**:

- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
**Health benefits**:

- Dental plan
- Health care plan
- Vision care benefits
**Other benefits**:

- Free parking available

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