Computer Field Service Technician

7 days ago

Victoria, Canada Kos-Tech Inc. Full time

Work Term: Permanent
- Work Language: English
- Hours: 37.5 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
**Work setting**:

- On-site customer service
- Remote location
- Various locations
- Work in employer's/client's home
- Help desk
**Tasks**:

- Install, maintain and repair electronic equipment
- Diagnose and locate circuit, component and equipment faults
- Prepare cost estimates
- Answer electronic enquiries
- Tabulate total payment for goods or services required
- Receive payment for goods or services
**Certificates, licences, memberships, and courses**:

- A+ Certification
**Type of service and repair**:

- Photocopiers
- Computers and peripherals
- Mainframe computers
**Computer and technology knowledge**:

- MS Excel
- MS Office
- MS Outlook
- MS Windows
- Networks
- Wireless networks
- Wireless router
- Information technology
- Servers
**Security and safety**:

- Criminal record check
- Driving record check (abstract)
**Transportation/travel information**:

- Own vehicle
- Valid driver's licence
**Work conditions and physical capabilities**:

- Attention to detail
- Bending, crouching, kneeling
- Manual dexterity
- Work under pressure
**Own tools/equipment**:

- Cellular phone
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
**Screening questions**:

- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?
- What is the highest level of study you have completed?

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