Food & Beverage Team Employee

5 days ago

Coquitlam, Canada Westwood Plateau Golf - The Executive Course Full time

Ensure an Above & Beyond Experience for our guests and vendors.
- Possess up-to-date knowledge of drink prices and products (knowledge of bar drinks is necessary since the server is responsible for making the beverages; wine knowledge and draft beer pouring skills are a definite asset).
- Use a fair and equal way to distribute tables among guests and servers.
- When tables are delivered, communicate with another team member and make yourself accessible to assist them as needed.
- Serve the beverages and food orders in a timely manner; ensure the quality and presentation is Above & Beyond.
- At the end of your shift, prep bar and restock based on inventory sheets.
- Ensure the tidiness of the bar area during operational hours and at the end of the night.
- Preparing items necessary for events both in restaurant and banquets depending where the team member is assigned (coffee, bread baskets, etc)
- When assigned in banquet, execute the reset or the skeleton set of the banquet room, depending on the date of the next event
- Pay attention to special requests and added stations specific to each event.
- Look over the function sheet, amendments, server floor plan and specific server responsibilities for that event, as laid out by the banquet supervisor and execute event floor plan in a timely manor.
- Setting up tables and chairs for events.
- Communicate with your team to ensure the day’s reservations are being monitored for special requests and amendments.
- Prepare the banquet room for the event by turning on lights, background music, opening the curtains and unlocking patio doors.
- Ensure the event Master of Ceremonies knows the house rules and that the house rules are communicated to all guests.
- Leading a pre-shift meeting with your team including all special information, times of events and closing duties.
- Being available to staff for any support needed.
- Communicate with the kitchen to confirm meal services are on time and answer any questions they may have.
- Work with your team to complete clean up and re-set for the next day if needed.
- Complete transactions using our point of sales system.
- Prepare the Beverage Cart for daily operations by stocking beverages and snacks to sell to guests.
- Keep a clean and tidy work space on the beverage cart.
- Restock the fuel and clean the cart as needed.
- Converse with guests and members and increase sales as opportunities arise.
- Pick up course garbage and empty on course garbage cans as needed.
- Drive the course and watch for safety hazards including wildlife.

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