QA Analyst

2 weeks ago

Waterloo, Canada Sienci Labs Inc. Full time

**About Sienci Labs**

At Sienci Labs, we build software that empowers people to create, collaborate, and innovate. Our tools are used by a growing community of developers, businesses, and creators around the world. We’re a small, fast-moving team that thrives on solving real-world problems through clean code, smart engineering, and a relentless focus on quality.

**About the Role**

We’re looking for a sharp, detail-oriented QA Analyst who loves breaking things (in a good way). In this role, you’ll be the gatekeeper of our software quality, writing tests, hunting down bugs, and working closely with developers and customer support to ensure our apps run smoothly.

If you’re someone who enjoys digging into technical problems, has a knack for spotting edge cases, and can communicate clearly with both engineers and non-technical teams, we’d love to hear from you.

**What You’ll Be Doing**
- Write and maintain unit tests and automated test suites for our Electron, React, Node.js, and TypeScript stack.
- Use Jira to track tasks, report bugs, and collaborate with the dev team.
- Work with developers to identify, reproduce, and document bugs efficiently.
- Collaborate with the customer support team to diagnose and prioritize reported issues.
- Help improve QA processes to catch issues earlier in development.
- Keep test documentation up-to-date and advocate for best practices in testing.

**What We’re Looking For**
- Experience with software QA methodologies and defect tracking.
- Proficiency with Jira for task management and bug reporting.
- Strong skills in unit testing frameworks (Jest, Mocha, etc.) and test automation.
- Familiarity with our stack: Electron, React, Node.js, TypeScript.
- Ability to work independently, troubleshoot issues, and propose solutions.
- Clear communication skills—must explain technical issues to customers, devs and support teams.

**Nice to Have**
- Experience with end-to-end testing tools (Cypress, Playwright, Selenium).
- Knowledge of CI/CD pipelines and integrating automated tests.
- Background in customer-facing bug triage (working with support teams).

**Why Work at Sienci Labs?**

You’ll be part of a tight-knit team where your work has a direct impact on thousands of users. We believe in clean code, smart testing, and continuous improvement—plus, you’ll get to work with modern tech in a no-bureaucracy environment.

**Job Type**: Full-time

**Pay**: $70,000.00-$75,000.00 per year

**Benefits**
- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Vision care

**Schedule**
- Monday to Friday

**Work Location**
- In-person (preferred) or hybrid (must be local to City, Province)

**Education & Experience**
- Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
- 3+ years in QA/testing roles (preferred).
- Experience in software development environments (2+ years preferred).

Pay: $70,000.00-$75,000.00 per year

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off
- Vision care

Ability to commute/relocate:

- Waterloo, ON N2V 1C6: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Software development: 1 year (preferred)
- Software quality assurance: 1 year (required)

Work Location: In person

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