Hiring for 2025 Season

TAKE. EAT. EASY. The Kitch’inn Hospitality Group consists of 4 hospitality centric

brands here in beautiful Mahone Bay - The Kitch’inn, Betty’s at The Kitch, The Mahone

Bay B+B and Eli + Trix. We’re different. We are modern, quirky, slightly off kilter and an

experience in itself. We are NOT your Grandma’s Bed and Breakfast. We don’t do

doilies. Our lobster supper is epic. Everyone is a Betty. We b’Lunch. Totally a word.

WE ARE HIRING: A talented hospitality and customer service manager that is

energetic, meticulous, and organized with a flair for entertaining to join our already

awesome team.

SUMMARY: Oversees and coordinates daily operations of THE KITCH’INN and its

satellite properties to ensure highest standards for cleanliness, product quality, food

knowledgeable of the tourism and hospitality industry. A strong background in

administrative / operations is preferrable. Must be hands on in all aspects of the day-to
- day operation with the focus on excellent customer service and exceptional guest

experience. Must have flexible schedule and reliable transportation as some local travel

will be necessary.

PRIMARY DUTIES & RESPONSIBILITIES:

- Responsible for all guest communication.
- Ensures that all areas of the Inn / Satellite properties are properly cleaned and ready for

guests & arrival.
- Anticipates and assesses guest needs and responds in a courteous and professional

manner.

reservations using channel management software.
- Works with the team on matters pertaining to guest reservations, dinner reservations etc.
- Communicates with management and/or maintenance to report maintenance and/or

repair needs.
- Monitors and maintains proper inventory of all supplies; cleaning, kitchen, guest toiletries,

linens, marketing materials, etc.
- All housekeeping duties. Manages and schedules housekeeping support staff.
- Inspects rooms and all common areas on a daily basis and promptly addresses any and

all issues that may be present. Manages and schedules trades accordingly.
- Develops, implements, and maintains deep cleaning schedules.
- Manages expenses within approved budget constraints.
- Prepares accurate and timely reports as required.
- Trains, supervises, motivates, and develops summer staff when necessary and manages

workflow.
- Provides day-to-day guidance and oversight of subordinates; actively works to promote

and recognize performance.
- Keeps up to date on overall activities, identifying problem areas and taking corrective

actions.
- May also have marketing responsibilities online, via phone, and in person.
- Performs other related duties as assigned by management.

QUALIFICATIONS: 2+ years of related experience or equivalent. Post secondary

education in hospitality or hotel management is an asset but not required. Must have

computer skills (Microsoft + Google Business Suite ) Content creation and social media

experience is an asset but not required. (Adobe Suite + Canva, Meta, TikTok, LinkedIn)

Strong organizational, problem-solving, and analytical skills. Versatility, flexibility, and a

willingness to work within constantly changing priorities with enthusiasm. Creative,

ability to multi-task and be a strong team player. Passion for hospitality and providing

excellent customer service. Serve Right + Food Handler Safety Certification a bonus but

not required.

ADDITIONAL INFO: Full Time - Seasonal with potential for Permanent. Competitive

wages + supplemental tips + staff discounts at all brands + end of season bonus.

**Job Types**: Full-time, Seasonal

Additional pay:

- Bonus pay
- Tips

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site parking

Schedule:

- Day shift
- Evening shift
- Weekends as needed

Ability to commute/relocate:

- Mahone Bay, NS: reliably commute or plan to relocate before starting work (required)

Application question(s):

- When are you available to start?

Work Location: In person