Internet Sales Specialist

2 weeks ago

Thornhill, Canada North York Chrysler Full time

CarHub North York Chrysler is looking for a leader who thinks ahead, is eager to keep learning, works hard, and takes responsibility for their role.

We invest greatly in being at the forefront of innovation, improving the overall customer experience, simplifying the car buying experience, and placing great emphasis on our online presence.

**RESPONSIBILITIES**:

- Create, maintain, and measure the internet department processes.
- Generate appointments and quotes through proactive outbound prospecting and lead activity management to qualify and market to potential
- Daily Direct Follow-Ups with Customers
- Review all incoming sales phone leads and e-leads and follow up with customers directly
- Create daily reports and analyses on customer objections (Unsold vehicles)
- Create daily, weekly and monthly reports on Traffic, Appointments, Conversations, Closing Ratio and etc.
- Train & Mentor Internet sales staff and conduct sales meetings
- Meet with Internet Sales staff to review performance and plan of action
- Promote and participate in ongoing training, including daily and weekly sales team meetings
- Attend department and management meetings as required
- Accurately desk and formulate new and used vehicle deals
- Assist Internet Sales staff with completing and closing deals, as well as effective follow-up
- Ensure Internet sales team members are consistently following processes and procedures
- Monitor the CRM system and make sure all data and notes are up to date.
- Maintain and contribute to a professional working environment, and a positive atmosphere
- Achieve various new and used targets and KPI’s while maintaining exceptional CSI
- Assist with the management of inventory and merchandising initiatives and Inventory Inspections
- Monitor and maintain the highest standards for the delivery of vehicles to the customers
- Motivate and guide the sales team in setting and reaching sales targets on a short and long-term basis
- Maintain contact with clients to ensure an opening for future business proposals and sales offers
- Assist with resolution of customer issues with purchased cars
- Ensure that every vehicle delivery is special for the customer.

**REQUIREMENTS**:

- Phone, digital, and in-person customer service experience.
- OMVIC certification.
- Clean driving record, valid driver's license, and a clean criminal background check.
- Minimum 3-year experience in a franchise dealership ;
- Superior communication skills, both verbal and written
- Ability to maintain composure in a difficult environment; must thrive under pressure

**Job Types**: Full-time, Permanent

**Benefits**:

- Automobile allowance
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
- Wellness program

Schedule:

- Every Weekend
- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Thornhill, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 2 years (required)
- Franchise Dealership: 2 years (required)
- Automotive sales: 2 years (required)

Licence/Certification:

- Ontario Driver's License (required)
- OMVIC (required)

Work Location: One location

  • Sales Clerk

    2 weeks ago

    Thornhill, Canada Vita Distribution Inc. Full time

    Education: - Expérience: **Education**: - No degree, certificate or diploma **Tasks**: - Operate computerized inventory record keeping and re-ordering systems - Provide advice about merchandise - Advertise and/or promote products, sales or services - Perform data entry - Provide customer service - Conduct sales transactions through Internet-based...

  • Delivery Specialist

    1 day ago

    Thornhill, Canada AWIN - Jaguar Land Rover Thornhill Full time

    Our Jaguar Landrover Thornhill Luxury Dealership is looking for a **Delivery Specialist** to join our amazing team! **Job Purpose** The Delivery Specialist will be responsible for supporting Sales Consultants through the process of delivering vehicles. The specialist will handle all administrative duties as well as vehicle preparation after a sale is...

  • Delivery Specialist

    7 days ago

    Thornhill, Canada AWIN - Mercedes-Benz Thornhill Full time

    How would you like to work with one of the most prestigious and well respected automotive groups? Join AWIN! We are a premier network of 24 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees and is invested in principles for success. We value doing business...

  • Delivery Specialist

    7 days ago

    Thornhill, Canada AWIN Full time

    How would you like to work with one of the most prestigious and well respected automotive groups? Join AWIN! We are a premier network of 22 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees and is invested in principles for success. We value doing business...

  • Sales Consultant

    7 days ago

    Thornhill, Canada AWIN - Volkswagen Villa Full time

    How would you like to work with one of the most prestigious and well respected automotive groups? Join AWIN! We are a premier network of 24 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees and is invested in principles for success. We value doing business...

  • Talent Acquisition Specialist

    20 hours ago

    Thornhill, Ontario, Canada Avant Respiratory Full time $60,000 - $120,000 per year

    At Avant Respiratory, skilled, dedicated, enthusiastic employees are at the heart of everything we do. Avant Respiratory, is committed to providing the highest quality in sleep therapy services across Canada. We have a great career opportunity for someone looking to join a growing team of health professionals, in the role of Talent Acquisition Specialist,...

  • Pre-owned Sales Manager

    2 weeks ago

    Thornhill, Canada Honda of Thornhill Full time

    Pre-Owned Sales Manager Honda of Thornhill, Thornhill, ON L4J1A1 Are you a dynamic, results-driven leader with a passion for automobiles and a proven track record in sales? If you're ready to accelerate your career and lead a high-performing team to success, we have the perfect opportunity for you! We're in search of an Automotive Sales Manager to take the...

  • Sales Consultant

    1 week ago

    Thornhill, Canada AWIN - Volvo Cars Villa Full time

    How would you like to work with one of Canada's most prestigious and well respected automotive groups? Join Auto World Imports Network!Headquartered in Thornhill Ontario, we are a premier network of 17 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. - Our company values its customers and employees...

  • Customer Care Specialist

    1 week ago

    Thornhill, Canada RoyFoss Thornhill Full time

    **Customer Care Specialist** The Roy Foss Motors Dealership is growing! We are looking for mature, customer-centric, enthusiastic **Customer Care Specialists** to help maintain and grow our service business. **Responsibilities and Duties** Supporting 2 dealerships, this position is responsible for: - Focusing on Customer Retention and Business...

  • Sales Specialist

    2 weeks ago

    Thornhill, Canada CarHub Automotive Group Full time

    North York Chrysler, a division within CarHub Automotive Group, seeks a professional Product Advisor to join our successful team. - Must be customer service oriented - Positive attitude - Go-getter who looks for opportunities to connect with customers and follows through - Knowledge about cars or willingness to spend time learning about the vehicles we...