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Kate Spade- Tsawwassen, BC, CA- Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.
- Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what’s possible.
- **The successful individual will leverage their proficiency in retail to**
- **Client & Service Expert**:
- Development of business driving initiatives that build a repeat business or that attracts a new customer.
- Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.
- Ensure all associates and leadership complete the sales training program and develops strong product knowledge across all categories.
- Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales.-
- **Leadership Presence/Steward of Talent**:
- Achieve financial success through improvement of measurable statistics that positively impact the store performance.
- Hire, train and motivate a qualified sales team that effectively represents and communicates the kate spade new york brand to our customers.
- Provide specific development for the assistant manager and supervisor by assigning accountabilities and training with consistent follow-up and feedback.
- Perform annual performance evaluations with quarterly review of employee goals.
- Attend, on average, two annual company management meetings.-
- **Building Brand Equity**:
- Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.
- Ensure visual merchandising directives are implemented efficiently as per direction and visual standards are maintained at all times.
- Analyze and react to business trends regarding assortment, communicating sell-through, stock levels, opportunities to increase sales.
- Communicate to District Leader customer feedback and quality issues in order to improve customer service and sales.-
- **Operational Excellence**:
- Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.
- Conduct regular store meetings to ensure accurate and consistent communication with employees.
- Maintain payroll budget and weekly hours to ensure appropriate sales floor coverage by reviewing store schedule and adjusting as necessary to meet the needs of the business.
- Supervise operational responsibilities to ensure the timely and accurate processing of all markdowns, transfers, damages, shipping and receiving in order to maintain the integrity of the inventory.
- Oversee loss prevention policies and procedure to be 100% compliant.-
- **The accomplished individual will possess...**- Professional sales development and exceptional interpersonal skills
- Strong leadership qualities and the ability to communicate effectively with all levels within the organization and our client base
- Ability to analyze selling reports, identify business trends and react quickly to the needs of the business
- Comfortable in making decisions and mediating conflict within a team-environment
- Proficient in windows-based software such as excel, word and outlook-
- **An outstanding professional will have...**- Minimum 3 years management experience in luxury goods or a comparable retail environment
- College degree preferred
- Prior luxury goods experience preferred-
- **Physical requirements**- Available to work store schedule, as needed, including evenings and weekends
- Standing for extended periods of time
- Able to safely lift boxes up to 40 pounds
- Comfortable climbing ladders- ** Our Competencies for All Employees**- **Courage**: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
- **Creativity**: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- **Customer Focus**: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with c
