Supervisor in Training

**Job Title: Supervisor in Training**

**Company: Seoul Fried Chicken**

**Location: Edmonton, Alberta**

**About Us**: Seoul Fried Chicken is a premier destination for delicious, authentic Korean fried chicken. We pride ourselves on our high standards of quality, exceptional customer service, and a vibrant dining experience. Join our dynamic team and be part of a growing brand that values innovation, teamwork, and culinary excellence.

**Key Responsibilities**:

- Assist in the daily operations of the restaurant, ensuring a high standard of service and food quality.
- Support the management team in supervising and training staff members.
- Ensure compliance with health and safety regulations, maintaining a clean and safe work environment.
- Handle customer inquiries and complaints professionally and efficiently.
- Monitor inventory levels and assist in ordering supplies.
- Contribute to a positive work environment, promoting teamwork and a culture of excellence.
- Assist in the scheduling of staff to ensure optimal coverage during peak hours and events.
- Oversee the preparation and presentation of food to ensure it meets company standards.
- Conduct regular staff meetings to communicate updates, expectations, and feedback.
- Implement and uphold company policies and procedures, addressing any violations promptly and appropriately.
- Assist in the creation and implementation of promotional strategies to attract new customers and retain existing ones.
- Perform opening and closing duties as needed, ensuring the restaurant is ready for operation each day.
- Analyze customer feedback and work with the management team to implement improvements.
- Participate in ongoing training and development programs to enhance your skills and knowledge.

By taking on these additional responsibilities, you will play a critical role in maintaining the high standards of Seoul Fried Chicken and ensuring a positive dining experience for all our guests.

**Qualifications**:

- Proven experience in the hospitality industry, particularly in food service.
- Strong knowledge of food handling and safety practices.
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment and handle stressful situations with composure.
- Proficiency in English is preferred.
- Availability to work flexible hours, including evenings, weekends, and holidays.

**EDUCATION/CERTIFICATES REQUIRED**
- Partial high school education or higher
- Food handling certificate
- Pro-serve certificate

**What We Offer**:

- Competitive salary and benefits package.
- Comprehensive training program with opportunities for career advancement.
- A supportive and inclusive work environment.
- Employee discounts on our delicious menu items.

**Our Core Values**

At Seoul Fried Chicken, our core values make us who we are. We are looking for someone who embodies these values with every step, every smile, and every savory bite:

- **Passion for food**: We're all about delicious, high-quality food and we want someone who shares that passion.
- **Team player**: We're all in this together and we need a team player who can work harmoniously with others.
- **Positive attitude**: Our work is our play and we want a Front of House Manager who's always ready for fun.
- **Flexibility**: We roll with the punches and we want someone who can do the same.
- **Attention to detail**: It's the little things that make a big difference and we need someone who can see the details others miss.
- **Strong work ethic**:We work hard, we play hard and we want someone who can keep up.
- **Willingness to learn**: We're constantly evolving and we want someone who's eager to grow and evolve with us.
- **Korean-food culture knowledge**: We're all about Korean cuisine and we want someone who shares our appreciation for its rich history and culture.

Does this sound like you? If so, then what are you waiting for?

**Application Deadline**: Until Hiring completed

Seoul Fried Chicken is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**Job Types**: Full-time, Permanent

Pay: From $17.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Company events
- Extended health care
- Flexible schedule
- Store discount
- Wellness program

Schedule:

- Day shift
- Evening shift
- Every Weekend
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Overtime pay
- Tips

**Education**:

- Secondary School (preferred)

**Experience**:

- Hospitality: 1 year (required)

**Language**:

- English (preferred)

Work Location: In person