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Front Desk Receptionist

3 weeks ago

North York, Canada Right at Home Realty Full time

**About Us**

Sure, we are the largest independent real estate brokerage in Canada and that is pretty darn impressive, but we are more than just that.

Right at Home Realty has been a champion of the real estate agent since we opened our doors in 2004. We obsess over agent success and are always there to provide the support and services they need to grow their business and succeed in this industry. We continually invest in our technology and training for the sole purpose of helping our agents be more productive and efficient allowing them the freedom and flexibility to run their business.

We provide an uncomplicated business model for our agents so they can keep their full commission, allowing them certainty and more money to invest in themselves.

Our size and independence allow us to run a business that works just as well for a new agent as it does for one at the top of their career. Our strong leadership team of forward-thinking businesspeople and dedicated hard-working employees continually put their focus and attention on the agent and their business.

**Description**

The **_Front Desk Receptionist_** is the first point of contact for everyone entering the head office, so exceptional customer service and a positive attitude is key to this role. This office position supports the Deals team, our internal and external clients, Realtors and the Brokerage. Superior attention to detail, maintaining a pleasant disposition while working in a fast paced environment are all important aspects of this role.

**Responsibilities**:

- Handling of all incoming head office calls and appropriately assisting or directing the call
- Welcoming guests to the head office and assisting as need be
- Assisting Branch Managers, Administrators and Accounting with commission and deal inquiries
- Following up on outstanding commission cheques and confirmation of closing
- Distributing the balance of commission cheque to branches
- Assisting the deal processing team with deal transactions
- Opening and routing couriers and mail
- Handling incoming and outgoing faxes
- Maintaining a clean and presentable office space
- Assisting in the ordering of office supplies & replenishing of office stock
- Other duties as assigned by Management

**Requirements**:

- Proven customer service with a timely response to customer inquiries in a pleasant, courteous and professional manner
- Ability to identify customer's needs using superior communication skills
- Excellent computer skills with knowledge of Adobe and Microsoft Outlook
- Minimum 2+ years’ experience in the real estate industry would be an asset
- Excellent analytical skills and organizational skills
- Independent worker and approachable, positive and respectful team player
- Ability to handle a very busy, fast-paced environment with multiple priorities
- **This position is working at the front desk in the corporate office at Eglinton and Don Mills, Mon-Fri, 9-5pm.**

**Requirements**:

- Friendly, team culture
- Competitive salary
- Yearly bonus based on company and individual targets
- Comprehensive Group Benefits Plan
- Employee & Family Assistance Program (EFAP)
- Birthday's Off
- Paid Time Off
- Company paid on-site parking
- “Right at Home Realty Inc., Brokerage provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.”_