Revenue Specialist

Elevate Your Career in Banff with BCP
Nestled in the heart of the Canadian Rockies, BCP is a locally owned and operated organization offering hotels, restaurants, and unforgettable visitor experiences.
We are dedicated to delivering exceptional guest experiences while fostering a workplace that embodies teamwork, respect, and a sense of community.
At BCP, we believe in supporting our team members' personal and professional growth through collaboration, encouragement, and opportunities to thrive in one of Canada’s most iconic and vibrant destinations.
Join us and be part of a culture that values connection, adventure, and excellence.
As a key member of the Sales & Marketing Department, the Revenue Specialist will collaborate with the Revenue Team to optimize rates, inventory, and revenue strategies across a portfolio of 16 hotel properties. This role plays a pivotal part in driving revenue growth through effective rate management and inventory control, contributing to the overall profitability of the organization.

**Responsibilities**:

- Collaborate with the Senior Manager, Revenue & Sales to manage daily room and rate availability to maximize occupancy, ADR, and room revenue.
- Track and analyze key performance metrics using property management systems (PMS) and data analysis tools.
- Perform system maintenance tasks, including rate loading, restrictions management, and demand monitoring.
- Produce and maintain revenue management reports for the Revenue and Sales teams.
- Ensure accuracy of revenue-related data and reports, enhancing automation where possible.
- Communicate effectively with the reservations team to keep the call center updated on rate strategies and promotions.
- Act as a system expert in revenue management platforms and distribution channels and assist in identifying and resolving operational issues.
- Support special projects focused on uncovering new revenue opportunities.

**Skills**:

- Superior analytical skills with the ability to analyze, interpret and explain statistical data
- High level of motivation, determination and commitment
- Ability to work under independent initiative to prioritizing between revenue generating actions and time-consuming tasks
- Able to work well with team members across different departments
- Ability to quickly learn new technology, processes, and programs when required

**Experience**:

- Minimum 2-3 years of professional experience in an analytical or revenue-focused role
- Experience within the hotel and tourism industry preferred
- Previous Reservations, Front Office or Revenue Analyst experience considered an asset
- Highly computer literate with experience using Microsoft Office tools, with high proficiency in Excel
- Strong mathematical comprehension
- Experience with PMS systems, IDeaS G3 and Travelclick iHotelier an asset

At BCP, we offer a comprehensive total compensation package, including perks and benefits designed to support your professional growth and enhance your lifestyle in Banff. Here are some highlights of what our team members enjoy:

- Group Health, Disability, and Life Insurance Coverage, with BCP covering 50% of premiums for employees and their dependents.
- Opportunity to invest in our Employee Share Ownership Program.
- Eligibility for the employee home loan program.
- Food and beverage discounts at all BLC restaurants and cafes.
- Health and wellbeing programs, including free yoga, discounted ski passes, complimentary canoe passes, discounted golf membership and fitness club memberships.
- Discounts on spa services, movie passes, and rental/retail goods.
- Participation in Leadership Days for ongoing professional development.
- Experience our hotels firsthand through our Complimentary Hotel Stays Program.
- A complete list of employee benefits are listed here.

If you’re ready to take the next step in your career, BCP offers an outstanding environment with opportunities for advancement, a fun work atmosphere, and exceptional benefits.
BCP is committed to creating a workplace where everyone can succeed. As a signatory to the Bow Valley Workplace Inclusion Charter, we are dedicated to building a diverse, equitable, and inclusive team. We actively work to remove barriers for applicants and team members from equity-seeking groups.