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People Greeter

2 weeks ago


London, Canada The Factory Full time

If you are looking to begin your next chapter and want to be a part of a rapidly growing company with a culture built on fun and hard work, The Factory may be the place for you.

Our people are the heart of our operation, and our venues offer a unique experience for our dedicated team members with many opportunities for personal growth and advancement.

**Overview**

We are looking for customer focused and energetic individuals to add to our guest services team Reporting to the general manager, you will be responsible for greeting and engaging with guests as they arrive, providing directions and information, to ensure that they get to their destination.

**Responsibilities**:

- Welcome and greet guests with a smile as they arrive.
- Engage with guests by asking them about their days and telling them about current events happening at The Factory and on the property.
- Offer directions and information.
- Be a source of knowledge on all things 100 Kellogg.
- Help maintain a clean and welcoming environment.
- Check that guests have signed waivers before they get to the guest services desk.
- As they exit, ensure that guests have removed their play bracelets.
- As they exit, thank guests for coming and welcome them back again.

**Requirements**:

- Previous experience in a customer service role is considered an asset.
- An understanding of our venue and services that we offer.
- Exceptional interpersonal and communication skills.
- Ability to start a conversation with anyone.
- Basic computer knowledge.
- Ability to stand for long periods of time.
- _Evening and weekend availability is a must._

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 20 per week

**Salary**: From $15.50 per hour

Day range:

- Holidays
- Weekend availability

Shift:

- Day shift
- Evening shift

**Experience**:

- Customer service: 1 year (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: One location