Family Resource Network Hub Navigator

7 days ago

Westlock, Canada Healthy Families Healthy Futures Full time

**The Position: Rural Connections Family Resource Network Hub Navigator**

**What you’ll do**:

- Work collaboratively with Family Resource Network Spokes to lead meetings, collect/share information, (Facebook etc).
- Liaise with other Family Resource Network Hubs to share information, resources, and referrals.
- Accept incoming program referrals, and/or intakes, and complete program participant screens.
- Identify appropriate referrals to community supports and forward using the established Family Resource Network and Healthy Families Healthy Futures referral processes.
- Maintain an up-to-date list of contacts, services, and resources, within the Family Resource Network
- Create and maintain confidential, accurate, and current program participant records, including complete and thorough documentation for each program participant, in accordance with professional standards and internal policies.
- Visit service agencies and attend community events to promote program referrals.
- Co-Chair Westlock Interagency & participate in other interagency meetings and community events to increase program awareness.
- Assist with reporting for program evaluation.
- Update social media and website information on an on-going basis.
- General reception duties including answering incoming calls and visitors in a friendly and courteous manner, directing callers to the appropriate person, and handling incoming and outgoing mail.
- Travel to Smoky Lake, Thorhild, Waskatenau and Barrhead to promote FRN.

**Qualifications**:

- Professional Diploma/Certificate, relevant experience and equivalencies considered
- Exceptional inter-personal skills with a positive and empathetic approach to others
- Working knowledge of online databases
- Respect for the diversity of cultural differences and beliefs
- Knowledge of community resources
- Adapt well to changes in work priorities as needed
- Ability to maintain computerized files and documentation
- Current Child Welfare Record Check and Criminal Record/Vulnerable Sector Check
- Valid driver’s license with a reliable car will be required
- Comfortable working independently

Healthy Families Healthy Futures offers a competitive benefits package, caring work environment, and opportunities for on-going training and professional development. Wage will be dependent on a combination of education and experience.

Pay: $22.00-$26.00 per hour

Expected hours: 35 per week

**Benefits**:

- Paid time off
- Wellness program

Work Location: In person

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