Manager

4 days ago

Kitchener, Canada Players Indoor Golf & Sports Bar Full time

**$65K+**

**Location**: Kitchener, Ontario

**Manager Job Summary**

The Manager is responsible for the day-to-day activities of a Players Indoor Golf & Sports Bar (Players) location. The Manager will ensure efficiency, productivity, and profitability by appropriately managing staff, use of equipment, and processes; and maintain Brand standards as directed by the President. The Manager steers customers to Players locations through leveraging Players value proposition, building a referral community, and ensuring return customers. With strong hospitality industry experience, solid business and people management, and proven team building skills, the Manager will also manage the people side of the business through recruiting, training, supervising, and motivating team members to always deliver an exceptional customer service experience.

**Skills & Abilities**
- Ability to guide an environment that encourages and fosters teamwork, participation, creativity, openness, honesty, and mutual respect
- Strong interpersonal and teamwork skills that facilitate working well with customers, team members, suppliers, and others
- Proficient people manager with coaching experience and the ability to listen and respond effectively to team member and customer concerns
- Mediation and facilitation skills in order to ensure customer and team members concerns are dealt with immediately and effectively
- Highly motivated to achieve Players business goals
- Ability to understand business metrics and recognize how they can be improved and implemented in business operations
- Ability to write reports summarizing bar, equipment (i.e. simulators), and staff accomplishments
- Ability to develop step by step operational procedures
- Capable of working well independently
- Ability to be organized in order to appropriately time manage workload and meet sometimes tight timelines while being flexible as needed
- Ability to multi-task effectively
- Demonstrated ability to pay particular attention to detail in all facets of work
- Proficient computer skills (i.e. Google suite of products, MS Office, company software, etc.)
- Effective verbal, listening, and written communication skills

**Qualifications**
- 5+ years experience in elevated restaurant/bar environment plus previous experience of at least 3 years in bar management leading a hospitality team with a proven record of achieving operational excellence, growing revenue, and successful people management
- Secondary School Graduation Diploma
- Post-secondary diploma/certification/training in a related field considered a benefit
- Valid Smart Serve Certificate required
- Valid Food Handlers Certificate required
- Must be available to work days, evenings, and weekends
- Valid Ontario Driver’s Licence and reliable available vehicle

Pay: $60,000.00-$65,000.00 per year

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Vision care

Application question(s):
**Experience**:

- Bar & People Management: 5 years (required)

Licence/Certification:

- Smart Serve Certificate (required)
- Food Handlers Certificate (required)

Work Location: In person

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