Level 3 Security Technician

Why join Chubb Fire and Security? At Chubb Fire and Security Canada powered by API Group, we provide cutting-edge fire safety and security solutions to protect what matters to most to our clients across the nation. As a trusted leader in the fire and security industry, we have built a reputation for excellence, reliability, and innovation. Joining our team means being part of a leading provider of fire safety and security solutions, with opportunities for growth and advancement.

As Leaders, we recognize that our success happens only when our Branches and Field Leaders are successful. All of our people are foundational to creating value:

- Protect people first
- Think steps ahead
- Own what we do
- Bring energy to challenges
- Win with integrity, together

Our mission is to go the extra mile for our customers and our industry. We lead the way in designing, delivering and supporting safe, reliable and innovative solutions.

**Role Summary**:
Our Cambridge location is looking for a Level 3 Security Technician (Service) to join the team. The main job duties and responsibilities of this role are to carry out inspections and service functions on intrusion alarm systems, access control and camera systems. On-call rotation would be expected of the individual.

**Responsibilities**:

- Communicate with customers to identify the source of the problem of their alarm system.
- Independently perform high quality service, proper maintenance and make recommendations for improvement to the system, if needed.
- Conduct testing on alarm systems to ensure that the service provided was successful.
- Inform customers on how to operate and use their alarm system in a takeover situation. In addition, educate the customers on basic knowledge of alarm system utilization.
- Complete ULC Inspections for both Fire and Intrusion systems
- Inspection, service and programming of CCTV, Access Control, and Intrusion systems.
- Troubleshoot alarm panels, CCTV systems, and Card Access systems.
- Stay up to date on current alarm technology.
- Networking and programing as required.

**Job Requirements**:

- Post-secondary education/certification/diploma preferably in Electronic Technician Certificate or Computer Networking Courses.
- 5+ years of experience in security access control and CCTV installation and service.
- Experience and technical knowledge of security products and standards/codes.
- Must have a valid Provincial Driver’s License.
- **More about the position**:_
- Fluent in the English language written and verbal skills.
- Excellent organizational skills and the ability to work well under pressure are essential.
- Mechanical aptitude and ability to use hand and power tools.
- The ability to meet deadlines and commitments and to adjust/adapt to new ideas and procedures is necessary.
- Record keeping and documentation skills.
- Ability to travel within the service region.
- TEAM oriented mentor and coach and able to work independently and within a team environment.
- Strong interpersonal skills and effective at building relationships - with a demonstrated client service orientation through a consistent professional attitude and presentation.
- Excellent problem-solving skills
- Adaptable to changing environments with a positive outlook and approach.
- Self-motivated with a genuinely positive outlook both within the team and in the field.
- Consistently demonstrates professionalism in all interactions including verbal, written, and other forms of communication within the team and in the field.
- Commitment to upgrading and continuing their education.
- **Our offerings include**:_
- Competitive compensation and benefit package
- RRSP matching
- Employee Stock Purchase Plan
- Employee Discounts
- Learning and Development opportunities
- Reward and Recognition Program
- A culture of performance & accountability
- A supportive and positive team environment
- **Background Check Requirements**:_
- Criminal Background Check
- Reference Check

We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

**Job Types**: Full-time, Permanent

Expected hours: 40 per week

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Schedule:

- Day shift
- Monday to Friday
- On call
- Overtime

**Experience**:

- alarm technician: 5 years (preferred)

Work Location: On the road