Product Manager

Enginess is looking to expand our Advantage CSP team; we are in search of a Product Manager.

**About Enginess**

Enginess is a digital business consultancy specializing in strategy, innovation, experience design, and software engineering. We guide organizations through digital transformation to become more innovative, streamlined, and agile.

At Enginess, we foster digital success by minimizing risks when undertaking complex organizational initiatives. How? Our technology-agnostic approach along with exposure to multiple industries enables us to assist in evolving concepts, validating ideas, and exploring projects. We empower businesses to understand their options and make the right choices to achieve their organizational objectives.

We design, plan, and develop digital solutions for some of North America's leading corporations and not-for-profits. From ideation to execution, deployment, and ongoing service and maintenance, Enginess fully supports its clients by providing flexible and scalable technology solutions. We deliver exceptional results, on time, every time.

**The Role**

This role is for a seasoned Product Manager with a deep technical understanding and a passion for data-driven decision-making. The incumbent will report to the Director of Software Development. You'll play a key role in crafting outstanding user experiences, focusing on developing top-tier features that will propel our product, Advantage CSP, to the forefront of its market. Your expertise will not only shape our product's future but also contribute to an exciting, innovative journey with our team.

Our team is eagerly seeking a skilled Product Manager with deep technical acumen and a fervor for data-driven strategies. In this role, you will be instrumental in developing exceptional user experiences and advancing superior features for our flagship product, Advantage CSP. Your insights will not only shape the future of our product but also drive the overall growth and customer strategy, bolstering our position in the market. Join us on this exhilarating and innovative journey.

This is a hybrid role; our office is in Thornhill, ON. Primarily, the role will be remote (work from home), with requirements to attend in person for meetings or events a few times each quarter, or as the business requires. Regular business hours are Monday to Friday, 9:00am to 5:00pm, with some flexibility.

**Key Responsibilities**
- Organize and own the development and execution of product roadmaps in collaboration with the Product team and stakeholders.
- Engage in client evangelization, integrating their feedback to enhance product development and support channel growth.
- Utilize data and user experience insights to optimize product development, focusing on customer strategy and experience.
- Craft technical specifications and project manage their implementation.
- Conduct user data analysis, market research, and competitive analysis to enrich our product roadmap to support overall growth and adoption.
- Work in partnership with Sales, Marketing, Design, and Development teams to ensure vision alignment and feature progress.
- Engage with clients to understand their needs and integrate feedback into product development.
- Focus on data and user experience to optimize product development; monitor and analyze key performance indicators (KPIs) to measure product success.
- Write technical specifications and oversee their implementation.
- Analyze user data and conduct market research and competitive analysis to inform and enrich our product roadmap; stay abreast of technological advancements in the IT industry.
- Stay informed about industry regulations and compliance requirements relevant to the IT products being managed.
- Communicate effectively with both technical and non-technical stakeholders, presenting product plans, progress, and results.

**We Would Like to See**
- Exceptional analytical skills with a keen eye for detail and ability to translate complex information into actionable insights.
- Ability to develop and build strong, productive working relationships with clients and internal stakeholders.
- Autonomous and self-motivated, able to solve problems and make decisions in a timely manner.
- Excellent conflict resolution skills, proven ability to negotiate a positive outcome for organizations and their clients.
- Proficiency in managing competing priorities and multiple projects simultaneously, correctly identifying, and prioritizing business and project tasks.
- Collaborative mindset, working effectively in a team environment.
- Results-oriented outlook, focused on objectives.
- Ability to adapt quickly while constantly being mindful of key deliverables.
- Familiar with emergent technology trends and platforms.

**Your Experience and Technical Skills Include**
- 3-5 years of experience overseeing and leading the development of digital products such as CMS, DAM, or CRM systems.
- College or university degree and/or equivalent experience in