Bell Person

2 weeks ago


NiagaraontheLake, Canada Prince of Wales Hotel Full time

The Prince of Wales is looking for a dynamic individual to join their team as a Bell Person The Bell Person will carry luggage, open and close doors for Guests, and will assist with room deliveries. They will ensure all Guests receive prompt and efficient service by anticipating Guest’s needs and requests.

**Duties and Responsibilities**:

- Providing personalized and exceptional guest service at every given opportunity.
- Meeting established up-selling and sales goals.
- Carries luggage for Guests checking in/out of the hotel.
- Assists with room deliveries for special occasion items such as flowers, fruit baskets, cards and any other special amenities which may be requested.
- Shuttles Guests to and from the downtown area or other various locations within the town as requested.
- Orients Guests to Hotel and services.
- Welcomes Guests to Hotel in a warm and pleasant manner.
- Provides assistance to Guests such as opening doors and providing directions.
- Assists with all Guests’ luggage.
- Having a thorough knowledge of Lais Hotel Properties’ products and services.
- All other duties as assigned.

**Technical/Managerial/Administrative Requirements**:

- Must have valid driver’s license with a clean driver’s abstract
- Requires basic technical knowledge of hotel equipment.
- Must be able to drive manual shift vehicles.

**Professional Requirements**:

- Excellent organizational skills.
- Previous up-selling and/or sales experience is considered an asset.
- A good working knowledge of Niagara-on-the-Lake, the town and its History.
- Must be able to prioritize time demands.
- Must be at least 25 years of age for insurance purposes.
- Accessibility accommodations will be made for job applicants upon request_._

Additional pay:

- Tips

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Niagara-on-the-Lake, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)


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