Assistant Client Services Coordinator
1 week ago
**Assistant Client Services Coordinator**
**Northern District**
**Location: New Glasgow**
**Type of Employment: Full Time, Permanent**
**Union Status: NSGEU local 26**
**Competition # NOR 25020**
**Closing Date: September 21, 2025**
About Us
Nova Scotia Provincial Housing Agency (NSPHA) is the provincial government agency responsible for the administration and delivery of affordable housing solutions for low-income Nova Scotians.
We contribute to the prosperity of Nova Scotia by helping individuals and families find a home that’s right for them, at a price they can afford, in a healthy and vibrant community that offers the services, support and opportunities they need. We accomplish this by working closely with other levels of government as well as private and community partners.
**About Our Opportunity**
This position will also assist the Supervisor, Client Services with a variety of duties including inspections, home visits, fire safety and emergency measures planning.
**Primary Accountabilities**
- Assist in the rental arrears collection process by working with the collections officer and Supervisor, Client Services and to conduct home visits, telephone calls as required.
- Assess priority access files immediately to determine high-risk living situations, liaise with community officials, Health/Fire and Police to obtain documents for Tenant Selection Committee and with Manager or designate.
- Conduct move out, annual and other unit inspections of properties/buildings.
- As part of the inspection process, referral or building visit, identify social and health issues of population base of clients.
**Qualifications and Experience**
- Diploma in Business Administration or a two-year diploma in a related field, plus four years’ related experience.
- Competency in desktop software, including Microsoft Office.
- Ability to work in a diverse work environment, build appropriate rapport, build constructive and effective relationships, use diplomacy and tact to diffuse high tension situations comfortably.
- Possess a valid Nova Scotia driver’s license with access to a reliable vehicle for work purposes.
**Assets**
- Current Emergency First Aid and WHMIS certifications.
- Competency in Yardi Property Management software.
- Knowledge of housing and social service programs offered in the area.
**Competencies** required at this level of work are Client orientation, Teamwork, Initiative and Interpersonal skills.
**Equivalency**
**Benefits**
Based on the employment status, eligibility and union agreement, the NSPHA offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs and flexible working schedules.
**Classification: PR 06**
**Salary Range: $27.50 to $33.73 per hour**
**Work Week: 35 hours**
**Note: This is not a Civil Service position.**
**To Apply**
Please merge your cover letter and resume into one document when applying. In the cover letter or resume, please quote the competition number and name.
Submissions must be received by midnight on the closing date. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Pay: $27.50-$33.73 per hour
Work Location: In person
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