Medical Receptionist

4 days ago

Burlington, Canada True North Imaging Full time

We're currently looking to hire a **Full Time** Medical Receptionist for our **Oakville clinic**

True North Imaging (TNI) takes great pride in knowing we are providing a high quality and safe service within a patient and family centred environment. The TNI team is committed to providing our patients access to the best possible care at the time they need it most.

**Duties and responsibilities**
- Greet patients in a friendly, helpful and professional manner.
- Go above and beyond the call of duty to provide the highest level of customer service to our patients and referring physicians.
- Patient uptake. This includes organizing and processing requisitions, patient screening forms and inputting patient and procedure information into the RIS software.
- Register/check in patients.
- Schedule/book appointments.
- Manage a multi-line phone system.
- Pull and retrieve patient records.
- Communicate with health care providers or patients if necessary to clarify information and/or uncover missing information.
- Other duties as required by the Regional Manager.

**Qualifications**
- Positive attitude.
- Excellent attention to detail, problem solving and organizational skills.
- Excellent written and verbal communication skills.
- Superior interpersonal skills and the ability to provide excellent patient care and customer service.
- Flexibility and openness to the changing needs of the business.
- Demonstrated ability to work well both independently and as part of a team.
- Understanding of basic office technologies (fax machines, multi-line phone system/computers/printers, etc.)
- The ability to troubleshoot and resolve basic computer or office equipment-related issues.
- Ability to maintain a professional demeanour and work well under pressure.
- Experience in medical administration/diagnostic Imaging would be considered an asset.
- Diploma or degree in Medical Office Administration (an asset)
- Excellent employment references.

If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you.

In accordance with the _Accessibility for Ontarians with Disabilities Act_ and the _Ontario Human Rights Code,_ True North Imaging will provide accommodations throughout the recruitment and selection process. _If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation._

**Job Types**: Full-time, Permanent

Pay: $20.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Schedule:

- Holidays
- Monday to Friday
- Weekends as needed

**Experience**:

- Medical Secretaries & Patient Registrars: 2 years (preferred)

Work Location: In person

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