Field Sales Specialist

Field Sales Specialist

GAME ON - OLG needs you

We’ve said GAME ON, and we mean it - OLG is rapidly transforming its organization to better serve Ontarians by delivering great gaming experiences through our digital, retail lottery, and land-based casino channels. In our fiscal 2019-20 year alone, OLG delivered over $2.3 billion in net profit to the Province of Ontario. OLG is now expanding our horizons even further, with a new strategic direction, to become a world class gaming entertainment leader with a globally admired digital platform.

We are ready to take this game to the next level and need a passionate Field Sales Specialist to execute sales activities in the Peterborough, Ontario area to a designated list of retail, hospitality, and vending accounts, build retailer relationships and networks, resolve complaints/issues, prospect for new business, and manage inventory of instant tickets at vending sites, all in an effort to achieve sales targets and maintain high standards of customer satisfaction.

YOUR ROLE IN THE GAME

Reporting to the Manager, Field Sales, you will be empowered to:
- Prospect for new retailers in order to boost sales and coverage- Manage inventory of instant tickets through proper allocation and merchandising of product at retail and in self-serve vending machines- Analyze sales trends in assigned districts and develop recommendations on retail promotions and sales to be submitted for the approval of Manager Field Sales- Analyze retailer information, conduct a profitability analysis include ROI and breakeven analysis to determine entitlement for terminal allocation- Manage store level complaints and implement corrective actions to ensure swift resolution. Proactively assess, clarify, and validate retailers’ needs on an ongoing basis to ensure their needs are fulfilled- Provide training to retailers on new processes, procedures, rules and regulations, sales promotions and contests, new product offerings to create awareness and ensure compliance to guidelines- Engage in special project assignments (managing account merchandizing plans and compliance, negotiating premium space, etc.) to promote existing/new channel development- Be accountable for keeping merchandise and POS current and in good repair both at retail and in remote storage unit.

WHAT YOU NEED TO PLAY
- Work Experience:_ 3+ years of experience across the sales lifecycle including prospecting, need identification, qualification, negotiation, upselling and cross selling; field level experience in account management and issue resolution
- Education: _Post-secondary diploma/degree in Business, Marketing, Customer Service or a related field
- Skills & Knowledge_: Knowledge of sales management tools and techniques, key account management, demand planning, forecasting, budgeting, product allocations, channel management etc., proficient in MS Word, MS Excel, MS PowerPoint, MS Teams, Olep, GeoMapping and CRM; ability to travel frequently (sometimes overnight) within Ontario; ability to lift 40 pounds on a regular basis; excellent organization and time management skills
- Results Driven_: A problem solver and negotiator, you take initiative, deliver quality work and have the flexibility to work outside of regular business hours to meet operational needs
- Communication and Collaboration_: A relationship builder who communicates effectively and demonstrates leadership, confidence and integrity

Licenses, Registrations, Certificates: Must have a valid Ontario Driver’s License

PERKS OF JOINING OUR TEAM- Part of a Bigger Picture: socially responsible company that gives back all its profits to the province and people of Ontario- Flexible Work Environment: to help balance both work and life- You Matter: family friendly work practices and hybrid work- Freedom to Innovate: supports new and better ways to be successful- Be your Authentic Self: environment that values diversity as a source of strength- Learning Galore: 24-7 access to robust online learning programs- Public Service Pension Plan: participate in a major defined benefit pension plan sponsored by the Government of Ontario- Variable Pay Program: performance-based incentives to share in our success (Permanent OLG Employees Only)

Learn about OLG - GAME ON

OLG’s purpose is to contribute to a better Ontario by delivering great entertainment experiences for our customers. We are a multi-billion-dollar organization with a wide array of business lines including, lottery, land-based casinos, digital lottery and casino, horseracing, and charitable gaming. OLG is amidst a massive transformation focusing on being customer obsessed and bringing our digital business to a whole new level.

The key to our success is our people. Our culture will be grounded in true, positive partnerships that embrace trust, clarity, and openness in all that we do. We are supporting and empowering employees and teams across the organization through greater accountability, leadership development and