Client Advisor

3 days ago

Vancouver, Canada Maison Valentino Full time

**Location**:
Vancouver, CA
ID: 9885
WHY WORK FOR VALENTINO
A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.
WHAT WE BELIEVE IN
Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.
WHO ARE WE LOOKING FOR
A Client Advisor for our new Concession Boutique opening in Holt Renfrew. The Client Advisor will be a key team member in contributing to the store business through achieving sales goals, excellent clienteling and all KPI goals. This role is based salary plus commission.
**Client Centric Activities**:
Strong product knowledge
Master the Client Journey
Create strong client relationships.
Clientele and proactive engagement with existing and prospect clients as per plan defined by Store Management
Deliver the Valentino Couture Service in an impeccable way in every phase (preparation for sale, welcome, exploring the client, presentation of the product, closing and farewell).
Focus on development and retention of existing clients, recruitment of new and potential ones.
Engage the client through every selling opportunity - walk in, private appointment, phone consignments.
Actively participates to achieve the store’s sales and business KPI’s in partnership and OTO appointment routine.
Escalates any client issues to Team Manager (if applicable) or Store Manager/Director
**Merchandise and Visuals**:
Deal with all sales and after sales activities (boutique returns, end of season, customer returns, repairs, complaints
Ensure product maintenance, replenishment on the floor.
Know the warehouse stock of all categories to ensure re-stock shelves and maximize sales.
Respect administration and operations procedures.
Liaise with the In-Store Visual to follow display guidelines; verifies and reports all relevant information to store management.
**Operations**:
Knowledge and understanding of company policies and procedures.
Ability to use POS system to perform all client transactions.
Where an Ops HC is not present takes an active part to the execution of operational tasks (including shipping/receiving)

**Requirements**:
Min 2 years of experience in similar role in luxury retail industry
Proven track record in sales
Excellent knowledge in product and client journey
Must be a team player.
Excellent organizational and follow up and time management skills.
Demonstrates confidence and ability to develop relationships with clients, team and the business.
Clear and concise communication skills - verbal and written.
HOW WE ARE
The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.

  • Client Advisor

    2 days ago

    Vancouver, Canada Burberry Full time

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment...

  • Client Advisor

    5 days ago

    Vancouver, Canada Banana Republic Full time

    **About Banana Republic**: Banana Republic was founded with an explorer’s spirit and a desire to venture to new places, beyond the boundaries of the everyday. Our clothing is designed for a life with no boundaries. We travel near and far in search of the finest materials and fabric innovations to infuse style with substance, because we believe that what...

  • Client Success Advisor

    1 week ago

    Vancouver, Canada Diligent Corporation Full time

    **About Us** Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization's GRC practices so they can make better decisions, faster. No matter the challenge. At Diligent,...

  • Client Advisor

    3 weeks ago

    Vancouver, Canada RBC Full time

    Join to apply for the Client Advisor role at RBC. What is the opportunity? This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking. As an RBC ambassador, you add value in the moments that matter most to clients and...

  • Client Advisor Wealth Management

    1 week ago

    Vancouver, Canada UBS Full time

    Canada - Client advisory / Relationship management, Portfolio and fund management - Global Wealth Management **Job Reference #** - 308428BR **City** - Vancouver **Job Type** - Full Time **Your role** - Are you an expert in building Ultra High Net Worth (UHNW) client relationships? Do you want to bring your wealth expertise and join us in delivering an...

  • Client Care Advisor

    6 hours ago

    Vancouver, Canada Pentland's Prosthetics & Orthotics Clinic Full time

    **Company Background** Pentland’s Prosthetic & Orthotic Services Inc. (DBA “Pentland’s Prosthetics & Orthotics Clinic”) has been serving the Province of British Columbia since 1954, providing clients/patients with timely and efficient prosthetic and orthotic care. Services include clinical assessments to determine individual client/patient needs,...

  • Client-Centric Banking Advisor

    2 weeks ago

    Vancouver, Canada RBC Full time

    A leading Canadian bank in Vancouver is seeking a Client Advisor to leverage sales skills and build relationships with clients. The ideal candidate will possess mutual funds accreditation, demonstrate a passion for client service, and foster strong communication skills. This role focuses on proactively engaging clients, providing tailored banking solutions,...

  • Client Advisor

    1 week ago

    North Vancouver, Canada Royal Bank of Canada Full time

    **Job Summary** **Client Advisor Intern** **What is the opportunity?** This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, As an RBC ambassador, you add value in the moments that matter most to clients and...

  • Luxury Client Advisor — Create VIP Client Experiences

    3 weeks ago

    Vancouver, Canada Christian Louboutin Full time

    A global luxury brand seeks a Client Advisor in Vancouver to provide exceptional customer service and build client relationships. You will be responsible for achieving sales targets while promoting the brand's values in a collaborative setting. Ideal candidates should possess 4+ years of sales experience, a passion for luxury retail, and outstanding...

  • Digital Banking

    3 weeks ago

    Vancouver, Canada RBC Full time

    A leading Canadian bank is seeking a Client Advisor to enhance client satisfaction through expert banking advice and proactive client engagement. The ideal candidate will use their sales expertise and problem-solving skills to deliver exceptional client experiences. Responsibilities include building relationships with clients, addressing banking needs, and...