Call Center Agent

2 weeks ago

St John's, Canada UEASY Full time

**Responsibilities**:

- Answer all incoming calls.
- Quickly resolve problems to ensure consistent quality service.
- Perform a variety of tasks associated with customer and client services.
- Utilize computer technology to handle high volume of calls.
- Thorough documentation of all contacts within the customer management system.

**Requirements**:

- Excellent customer service skills.
- Excellent verbal and written communication skills.
- Experience using Microsoft Excel/Word.
- Ability to multi-task, set priorities and manage time effectively.
- High school diploma or equivalent.

**Job Types**: Full-time, Part-time

**Salary**: $21.50-$25.80 per hour

**Benefits**:

- Company pension
- Dental care
- Extended health care
- Life insurance
- Paid time off

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay

**Education**:

- Secondary School (preferred)

Work Location: Hybrid remote in St. John'S, NL A1E 2W9

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