Guest Services Representative

1 week ago

New Westminster, Canada Starlight Casino Full time

**Job Type: Casual**

**Hourly Rate: $18.54/hr**

**The Gateway to Your Future**

**We Provide**
- Full benefits package for full-time employees
- Retirement savings plan
- Exciting, supportive and fun work environment
- Family and friends discounts on travel, tech, food, beverage, and fitness
- Development and training opportunities

**Key Responsibilities**
- Meet, greet and assist guests, answer inquiries, and provide solutions for any concerns
- Provide information on current and upcoming events and promotions
- Explain and enroll customers in the rewards loyalty program
- Assist in implementing on-site events, promotions and entertainment initiatives

**What You Bring**
- A minimum one year of experience in a related field
- Proven high level of customer service
- Organizational, interpersonal, analytical and communication skills.
- Intermediate knowledge of computer programs and mathematical skills
- The ability to obtain registration with provincial gaming regulatory body
- Friendly and personable energy and a willingness to go the extra mile for guests.
- Excellent communicator who can comfortably talk to guests regarding events and promotions.
- Able to juggle multiple tasks, manage time efficiently, and thrive in a fast-paced environment.
- Patient, positive demeanour with everyone you meet.

**Why Work With Us?**
Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it’s like to be on a team that values your vision, skill and energy.

**Get to Know Gateway**

Not the right fit this time? Follow us on our careers social media pages

  • Guest Services Representative

    4 days ago

    New Westminster, Canada Gateway Casinos and Entertainment Limited Full time

    Be among the first 25 applicants The Gateway to Your Future We’re looking for a guest representative. We define this as a friendly, patient and intuitive customer service pro who knows how to maintain a Zen demeanour while thriving in a busy work environment and ensuring guests have an exceptional experience. If this sounds like you, then apply for this...

  • Guest Services Representative

    17 hours ago

    New Westminster, Canada Gateway Casinos & Entertainment Limited Full time

    Description Position at Starlight Casino Job Type: CasualHourly Rate: $18.54/hrThe Gateway to Your FutureWe’re looking for a guest representative. We define this as a friendly, patient and intuitive customer service pro who knows how to maintain a Zen demeanour while thriving in a busy work environment and ensuring guests have an exceptional experience. If...

  • Guest Services Representative

    4 days ago

    New Westminster, Canada Gateway Casinos & Entertainment Full time

    Job Type: Casual Hourly Rate: $18.54/hr The Gateway to Your Future Weu2019re looking for a guest representative. We define this as a friendly, patient and intuitive customer service pro who knows how to maintain a Zen demeanour while thriving in a busy work environment and ensuring guests have an exceptional experience. If this sounds like you, then apply...

  • Guest Services Representative

    1 day ago

    New Westminster, British Columbia, Canada Starlight Casino Full time

    Job Type: CasualHourly Rate: $18.54/hrThe Gateway to Your FutureWe're looking for a guest representative. We define this as a friendly, patient and intuitive customer service pro who knows how to maintain a Zen demeanour while thriving in a busy work environment and ensuring guests have an exceptional experience. If this sounds like you, then apply for this...

  • Guest Services Representative

    3 days ago

    New Westminster, Canada Gateway Casinos and Entertainment Limited Full time

    **Job Type: Casual** **The Gateway to Your Future** **We Provide** - Full benefits package for full-time employees - Retirement savings plan - Exciting, supportive and fun work environment - Family and friends discounts on travel, tech, food, beverage, and fitness - Development and training opportunities **Key Responsibilities** - Meet, greet and assist...

  • Guest Service Representative

    2 weeks ago

    New Glasgow, Canada Comfort Inn New Glasgow Full time

    **THE OPPORTUNITY**: GUEST SERVICE REPRESENTATIVE **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built on collaboration. A nimble team...

  • Guest Service Representative

    1 week ago

    New Glasgow, Canada Comfort Inn New Glasgow Full time

    **THE OPPORTUNITY**: Guest Service Representative **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built on collaboration. A nimble team...

  • Guest Service Representative

    1 week ago

    New Glasgow, Canada Comfort Inn New Glasgow Full time

    **THE OPPORTUNITY**: Guest Service Representative **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built on collaboration. A nimble team...

  • Guest Services Specialist — Exciting Casino Role

    4 days ago

    New Westminster, Canada Gateway Casinos and Entertainment Limited Full time

    A leading gaming and entertainment company in Canada is seeking a Guest Service Representative. This role demands a friendly and patient customer service pro who thrives in a busy environment, ensuring exceptional experiences for guests. The position involves meeting and assisting guests, providing information, and enrolling customers in loyalty programs....

  • Guest Experience Specialist

    4 days ago

    New Westminster, Canada Gateway Casinos & Entertainment Full time

    A leading gaming and entertainment company in New Westminster is seeking a Guest Representative to provide exceptional customer service amidst a busy environment. Your role will include assisting guests, handling inquiries, and providing details about events and promotions. Ideal candidates will have experience in customer service, effective communication...