Addiction Support Worker

Come Build Hope and Homes with Us
Addiction Support Worker - Full Time
St. Thomas - Railway City Lofts
**Salary**: $47,700 - $57,530
**Closing Date for Applications**: October 22, 2025
**Position Description**:  Reporting to the Program Supervisor, the Addiction Support Worker, will be responsible to provide residents with supports that help achieve health and housing stability. The Addiction Support Worker will work within the context of a collaborative interdisciplinary team reflecting the principles of person-centered and evidence-based care by assisting with coordinating and delivering mental health and addiction services to residents. Providing or supporting in the treatment, rehabilitation, and support for individuals living in supportive housing. This program serves individuals who have experienced long term housing instability, and/or homelessness, and may/may not have mental health and/or substance use disorders. At times, this position will require a high level of resilience and a willingness to work in close proximity to challenging situations. You will have the ability to have a highly positive impact on people who have experienced marginalization.
What matters to you? Being in a work culture that operates out of their core values of DIGNITY, LOVE and HOPE- embracing diversity, promoting equality and inclusion. A place that sees you as a LEADER contributing your individuality to champion the vision of creating communities that TRANSFORM lives.
**About Indwell**: For over 50 years, founded in 1974, our Christian charity continues to thrive and grow exponentially as we serve people impacted by poverty and homelessness through our vision of HOPE and HOMES for All. We are the fastest growing developer in Ontario creating affordable high quality efficient housing communities coupled with supportive programs to over 1200 tenants to meet their needs of health, wellness, and belonging. To learn more, go to:  indwell.ca/our-model
**Hours of Work**:  40 hours per week. The program operates 7 days a week. This position includes working evening and weekend hours, including some public holidays. Participation in the on-call schedule rotation is required which consists of carrying a work cell phone 24/7 for that one week, responding to urgent needs. At times, this position will also require flexibility to meet program needs.
**Direct Support to Residents**:

- Skilled in building therapeutic relationships with residents with a recovery-oriented, trauma-informed approach, promoting hope and trust and engagement in addiction related programming and supports
- Develop, contribute to, and carry out holistic support plans, including any relevant assessment tools and ensure consistent monitoring and follow-up to treatment and recovery plans
- Assist residents in developing and practicing the skills defined in their service plans in consultation with resident and interdisciplinary team
- Knowledge and deep understanding of psychosocial rehabilitation, recovery models, including harm reduction strategies around substance use
- Demonstrate understanding and ability to assess the addiction support related needs of residents
- Support residents to connect with community resources and supports, including both clinical and informal supports and community-based, culturally meaningful programming
- Coordinate, lead and/or participate in case conferences with outside supports
- Proven advocacy skills to ensure residents receive the support and referrals they need to carry out their individual support plans and access appropriate resources
- Confident in utilizing de-escalation strategies and crisis prevention and intervention skills
- Reinforce residents’ life skills, including spiritual, social, and coping skills
- Assist with intake and orientation of new residents
- Develop and facilitate relevant group programming related to substance use, community building, and social inclusion and other topics to meet the needs of the community
- Competent utilizing motivational interviewing techniques with residents to identify and achieve substance use and housing stability related goals as it relates to their support needs and recovery
- Complete required documentation in a thorough and timely manner with a focus on maintaining and protecting health records
- Hold responsibility for a primary caseload (using a team model and/or case management model)
- As a representative of a faith-based organization, recognize and promote the role of spirituality and provide support and guidance as required
- Other duties as required

Support, Direction, and Commitment to Interdisciplinary Team
- Support and build capacity within the interdisciplinary team around substance use and relevant resident-centered approaches
- Collaborate with interdisciplinary team to assess specific program needs regarding substance use and other addictions
- Demonstrate ongoing commitment to learning and supporting diverse individuals and communities (i.e. cultural