Night Audit Supervisor

2 days ago

Markham, Canada Concord Hospitality Full time

We are hiring a Night Audit Supervisor.

The Night Audit Supervisor oversees the nightly operations of the Front Office and Night Audit staffs. This role acts as the contact person for guests and other hotel departments during “graveyard” shift.

**Responsibilities**:

- Supervise night accounting associates.
- Check guests in and/or out.
- Operate/handle telephone lines.
- Reconcile and complete all daily front desk agent work.
- Run Find trial balance to post rooms and close day.
- Run accounts receivable reports.
- Provide next day reports for Front Office, Housekeeping, Sales, and Executive Office as required.
- Investigate service and safety issues reported during the shift and monitor investigations to a timely conclusion. Prepare incident reports. Ensure appropriate follow up with guests and visitors, documenting all contacts.

**Requirements**:

- Supervisory skills and abilities.
- Ability to make decisions based on set policies and procedures.
- Oral and written communications skills.
- Good telephone etiquette.

Here are some reasons our associates like working for us:
**Benefits**

At Concord Hospitality, we offer competitive wages and full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, retirement program, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

**Why Concord?**

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates. We are associate-focused, meaning that as we make decisions, we think about how these decisions will impact our associates. We realize the importance of work-life balance, we understand that transparency is key, giving back in the communities in which we live, means a great deal to us, and lastly let’s make sure we have FUN We encourage diversity and belonging and appreciate that we all are different and our differences are what make us great Concord Hospitality has also earned the recognition of being a GREAT PLACE TO WORK for Millennials and Great Places to Work for Women

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