Customer Service Representative

5 days ago

Cornwall, Canada Fines Home Hardware Building Centre Full time

**Fines HHBC**

Fines HHBC is a Family Owned and Operated Lumber & Building Materials store in Cornwall Ontario. We have a new fleet of trucks and are the only local yard with a drive through lumberyard

**Customer Service Associate**

We are looking to hire an energetic and outgoing individual that enjoys the rush of a happy customer, well served. Our customer service associate's are responsible to ensure customers in our stores have the best possible experience

**Job Duties & Responsibilities**
- Helping customers around the sales floor in all departments of our store
- Working with customers on their special orders. Completing quote, order, purchase order along with communication to completion
- Putting away stock, re-merchandising, organizing product and setting up product displays
- Assisting in our paint department, garden centre, lumberyard and on our cashes
- Aisle maintenance including price changes, product cycling and other required maintenance
- Assisting customers loading their vehicles with things like paint, soil, lumber, garden furniture, etc.
- We have available positions that would specialize in departments like power tools & hardware, kitchens & bath, as well as flooring and building materials.

**Qualifications**
- Must have a team oriented mentality looking to constantly collaborate
- Friendly and outgoing personality who loves dealing with the public
- Must have a significant level of comfort using modern technology and phone technology
- Must be comfortable lifting up to 50LBS to assist customers
- Knowledge of lumber and building materials are considered an asset

**WHY JOIN US?**
- Family owned and operated business with a great and growing team
- We love to promote and train within Over 50% of our current staff have been promoted from within to their current role
- Full benefits program offered after 3 months of service
- Competitive Wages with a lot of room for growth
- RRSP Matching
- Our customers are our family - get to know our customers and they become a part of our team

**Supplemental Pay Types**
- Bonus pay
- Overtime pay

**Schedule**
- 8.5 hour shifts, 5 days per week
- Approximately every other weekend

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- RRSP match
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Weekends as needed

Work Location: In person

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