Practice Manager Clinical Lead

2 weeks ago

British Columbia, Canada First Nations Health Authority Full time

**FNHA Overview**:
**EXPRESSION OF INTEREST**

**About us**
The First Nations Health Authority is a diverse and transformational health organization of professional, innovative, and dedicated team members and leaders.

The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health outcomes.

**Title**: Practice Manager/Clinical Lead, Primary Care
**Salary**: $97,462 - $108,928 - $114,661 per year prorated for FTE (pay range explained below)
**Contract**: Permanent or 2- year term, location dependent
**Hours**: FT and 0.75 positions available Monday - Friday (core hours 9am -3pm)
**Location**: Lillooet, Fraser West, Fraser South, Mount Currie and Vancouver Island

**FNPCI Initiative**
The First Nations-led Primary Care Initiative (FNPCI) aims to improve access to primary health-care services for First Nations Peoples across BC in a way that is culturally safe and closer to home. The FNPCI is part of the province’s primary care strategy, which is integrating team-based care in communities throughout B.C. and changing the way primary care is delivered with the creation of primary care networks in partnership with the Regional Health Authorities.

In order to meet the health and wellness needs of First Nations Peoples, it is very important that primary care is culturally safe and culturally informed where Indigenous ways of knowing and being are woven into services.

One of the main objectives of the FNPCI is to develop 15 First Nations Primary Health Care Centres in rural and urban locations across the province.

The centres will provide access to culturally safe, quality primary health care services for First Nations people and their families. The aim is for clients to feel safe, welcomed, valued, respected and heard when they access care services at one of these centres.

**About the role**
As Practice Manager, you’ll be steering the clinic’s services, providing leadership to a team of non-physician and non-nurse practitioner service providers for example Registered Nurses, Mental Health Clinicians, Social Workers, Physiotherapist, Occupational Therapist, Dietitian, Elders, Traditional Healers, Traditional Food Advisor and Driver. As such, you'll be fostering relational, and progressive relationships, leading the shaping and enhancement of the services the team will provide. Under your leadership, our team will deliver a blend of Western and traditional wellness services, which can potentially include mobile clinic services based on the FNPCI site location.

**Responsibilities**
- Overseeing the delivery of primary care, mental health, and substance use programming, working with community leaders and partners to develop and enhance services.
- Coordinating clinical staff and scheduling, ensuring that staffing levels meet operational needs effectively.
- Integrating quality improvement and risk management into clinic practices, evaluating any care changes, and recommending updates to policies and procedures.
- Collaborating with FNHA regional and provincial teams to provide high-standard educational services, training, and resources to clinical staff.
- Participating in local, regional, and provincial committees to contribute to improvements in healthcare service delivery, ensuring that community needs are effectively addressed.

**About you**
**Education**
- Bachelor’s Degree in Nursing or Psychiatric Nursing from a recognized university.

**Occupational Certification**
- Current practicing registration with the BCCNM.

**Experience**
- A minimum of 5 years of experience in primary care, mental health, and/or substance use nursing, including 2 years of experience in a supervisory/leadership capacity.

**Knowledge**
- Well-versed in First Nations cultural principles, intersectionality, and privacy laws such as FOIPPA and PIPA, ensuring the protection of client confidentiality and rights.
- Understanding the unique challenges of rural and remote communities, facilitating tailored and effective healthcare approaches.
- Proven ability to teach, facilitate, and lead, promoting a supportive and innovative learning environment.
- Skills in setting priorities, problem-solving, and managing emergency situations, ensuring effective team performance and high-quality patient care.

**Why Work for FNHA in one of our Primary Care Centers**
- We have a common foundation at FNHA through our Vision and Seven Directives to guide us in our daily work.
- What happens to communities and people we serve happens to us—we care for and respect one another. What happens to us happens to community and the people we serve—we strive for excellence and believe First Nations deserve the best we have to offer.
- We are wellness champions. We have the historic opportunity to achieve transformative change in First Nations health & wellness, and an obligation to make the most of this opportunity.
- We are for change makers. Thos

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