Customer Relationship Manager
1 week ago
**Customer Relationship Manager**:
- Req id: 34857- Waterloo, ON, CA Mississauga, ON, CA Richmond Hill, ON, CA**OPENTEXT - THE INFORMATION COMPANY**
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
**THE OPPORTUNITY**
This position provides overall oversight and strategic direction of key OpenText accounts. The Customer Manager will also have responsibility for growing executive relationships, account P&L, and fostering new opportunities.
The Customer Manager is responsible for day to day client management. This individual reviews and approves all revenue and contractual issues associated with the account, including but not limited to contract renewals, upselling in the account, escalation of delivery issues, resolving billing and rev rec issues, collection issues, and providing overall primary escalation point for customer issues that could impact client satisfaction and OpenText revenue.
**You’re great at**:
- Solving problems with customers and developing client relationships
- Project scorecard & financial reporting, with great attention to detail
- Negotiating scope, costs and deliverables for complex B2B solutions.
- Working effectively with Field Sales Teams to benefit end customer.
**What it takes**:
- 3-5+ years of relevant experience managing a diverse portfolio of enterprise customer accounts.
- Demonstrated ability to partner and manage complex relationships across the organization.
- Ability to navigate complex customer issues across multiple functional areas.
- Working knowledge of Cloud/Software-as-a-Service products
- Bachelors Degree in Business Administration, Management Information Systems or similar discipline
-
Customer Relationship Manager
1 week ago
Waterloo, Canada opentext Full time**OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **THE OPPORTUNITY** This position provides overall oversight and strategic direction of key...
-
Manager, Supplier Relationship Management
2 weeks ago
Waterloo, Canada Sun Life Full timeYou are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
-
Manager, Supplier Relationship Management
5 days ago
Waterloo, Canada Sun Life Full timeYou are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
-
Client Relationship Manager
2 weeks ago
Waterloo, Ontario, Canada Sun Life Full time $80,000 - $128,000You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
-
Client Relationship Specialist
1 week ago
Waterloo, Canada Equitable Life of Canada Full timeAt Equitable Life of Canada, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff. Join...
-
Customer Success Manager
5 days ago
Waterloo, Canada eSentire Full timeAbout eSentire eSentire is on a mission to hunt, investigate and stop cyber threats before they become business disrupting events. We were founded on the premise that if you can’t find a solution, you build it. Entrepreneurship and innovation are in our DNA. Our culture is based on transparency, teamwork, and continuous innovation. About The Customer...
-
Supplier Relationship Management Administrator
2 weeks ago
Waterloo, Canada Sun Life Full timeYou are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
-
Customer Success Manager
1 week ago
Waterloo, Canada eSentire Full timeeSentire® is the global leader in Managed Detection and Response (MDR), keeping organizations safe from cyber attacks that technology alone cannot prevent. Our 24x7 Security Operations Center (SOC), staffed by elite security analysts, hunts, investigates, and responds in real-time to known and unknown threats before they become business disrupting...
-
Waterloo, Canada Scotiabank Full timeRequisition ID: 243984 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Client Relationship Manager, Canadian Commercial Banking - Waterloo, Ontario PurposeContributes to the overall success of Canadian Commercial Banking ensuring specific individual goals, plans, initiatives are executed/delivered in...
-
Customer Success Manager
5 days ago
Waterloo, Canada eSentire Full timeAbout eSentire Founded in 2001, the company’s mission is to hunt, investigate and stop cyber threats before they become business-disrupting events. Combining cutting-edge machine learning XDR technology, 24/7 Threat Hunting, and proven security operations leadership, eSentire mitigates business risk and enables security at scale. The Team eSentire...