Marketing and IT Support

**Position Summary**:
Reporting to the Director, Marketing and Philanthropy, the Coordinator is responsible for supporting marketing plans, fundraising efforts and various technology-related functions. As part of the Coordinator's role, they will develop and implement communication materials, digital assets and media with the aim of increasing community presence, generating memberships, driving program registrations, and raising funds. All assets will adhere to YMCA Brand standards.

**Responsibilities**:

- **MARKETING**_
- Prepare and implement long-term and short-term marketing plans related to goals within Health, Fitness and Aquatics (HFA), Children’s Services and Philanthropy.
- Maintain a strong community Organization Profile through various online platforms.
- Manage social media channel posts, messages/comments and profiles.
- Manage website updates ongoing.
- Attend various YMCA events and capture both photographic & video footage.
- Develop various communication assets as requested for print and digital, which adhere to YMCA Brand standards and support community engagement, HFA programs, Children’s Services, Philanthropy activities, and other YMCA Association needs.
- **IT SUPPORT**_
- Responsible for new computer purchase/set-up/installation of programs.
- Responsible for New phone purchases/set-up.
- Front line support at all YMCA Facilities for computers/POS.
- Provide ActiveNet Support, enhancing usability for both staff and users.
- Working with Asurtec to manage repairs and other suppliers as needed for key projects.
- Coordinate phone line/internet service repairs, especially for remote sites; working with Bell, Alliance Security Systems.
- Complete and maintain IT inventory tracking and license renewals.

**Work Environment**:

- Primarily based out of the Cobourg Y Branch at 339 Elgin Street, Cobourg
- Flexible work with the option to work from home periodically, as well as work out of other locations in Campbellford and Brighton
- Presence required at specified events

**Competencies**:

- Graphic Design
- Relationship Building and Partnering
- Problem Solving with a Results Focus
- Teamwork and Collaboration
- Effective Interpersonal Communications
- People Management

**Qualifications**:

- 2 Year Post-Secondary Degree/Diploma in Marketing & Communications/Graphic Design/Information Technology or related fields;
- 5 years’ experience in a combination of Marketing and IT roles preferred;
- Excellent interpersonal communication skills, both written and verbal;
- Excellent organizational and time management skills;
- Experienced in both Canva Design and Adobe Creative Suite, including creating print, digital and video media assets with a strong portfolio preferred;
- Digital photography and photographic editing skills considered an asset;
- Certified in Standard First Aid and CPR;
- Proficient with Wordpress or related Web CRM Tools;
- Proficient with Microsoft Office;
- Database Management with ActiveNet and Donor Perfect experience an asset
- Computer and Mobile Device skills and knowledge for problem solving/troubleshooting
- Previous YMCA Experience is an asset
- Google IT Professional Support certified
- Current Police Records Check with Vulnerable sector
- Valid Driver’s License with Use of Own Vehicle

**Why Work for the YMCA?**:
As a charitable organization, the YMCA values the contributions of its diverse teams. We recognize the

importance of providing meaningful opportunities that allow employees to grow and thrive. At YMCA Northumberland, in addition to the wage compensation, we offer a complimentary family membership, a comprehensive benefits program including extended health and a competitive and robust pension program.

Additionally, the YMCA understands the holistic needs of its employees is equally important and attempts to support these goals by offering a variety of staff discounts on the programs and services that support good health and strong families. We look forward to welcoming you to the YMCA.

**Organizational Overview**:
As one of the largest charitable community service organizations in Canada, YMCA Northumberland

responds to critical social needs in the community and works to provide solutions. By nurturing the potential of children, youth and adults, the YMCA connects people to life-building opportunities, to each other and enhances their quality of life. We foster social responsibility and healthy living. The YMCA works collectively with community partners that share the YMCA’s determination in strengthening the foundations of community for all people.

This position requires a commitment to the YMCA mission and core values of: Health, Responsibility, Honesty, Caring, Inclusiveness and Respect, as well as a commitment to building developmental assets in children and adults.

Our approach to personal balance and flexibility supports employees to devote time to personal matters. At times, the organizational business needs that arise will require employees t