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Toronto, Canada Fairstone Financial Inc. Full timeQuality Assurance Manager page is loaded## Quality Assurance Managerlocations: Toronto, Ontariotime type: Full timeposted on: Posted Todayjob requisition id: R23787The Quality Assurance Review Manager plays a key role in embedding quality and compliance into daily operations. As a strategic partner to the business, this role leads quality assurance...
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Quality Assurance Manager
8 hours ago
Requisition ID: 223594 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **The role**: Reporting to the Senior Manager, Global QA, Manager, Quality Assurance will be responsible for managing quality assurance activities for the Business units supported by Global QA team. This role will be relied upon to lead and work proactively and strategically, translating vision into tactics for execution as well as an understanding of best practice processes to meet the needs of the team. **Is this role right for you? In this role you will**: - Be responsible for supporting the quality assurance program and Global testing functionalities for all areas. - Act as a team lead on specific tasks and/ or projects assigned as required. - Monitor overall results of AML quality assurance reviews and report to Senior Manager/Directors and Senior Management of the AML including trends, performance against plan and significant findings. Recommend policy/procedural and operational enhancements to ensure a sustainable, risk-based AML Program. - Develop meaningful, robust metrics and reporting of findings and progress against remediation objectives to management and other key stakeholders. - Prepare monthly sampling selection and compile testing results in accordance with Global QA Procedures if requested. - Maintain applicable QA/testing tools including scoring methodology, Power BI reports, issue tracker and reporting templates. Own and manage the monthly reporting process if requested. - Contribute to the yearly quality assurance plan, ensuring the plan encompasses the Bank’s risk appetite. - Analyze QA/testing results to address patterns, themes, or trends that indicate potential weaknesses or gaps in the execution of AML controls and procedures. This includes employing process and systemic design analysis to determine how to build in safeguards and process changes to assist in compliance with applicable procedures. - Be a change agent in the continuous improvement program to deliver and maintain a best-in-class quality assurance reports and stats; sharing best practice and lessons learned. - Assist in pulling data and information requested by internal audit and external examiners as required. - Own and manage the monthly reporting tasks in an accurate and timely manner to our stakeholders if requested. - Find creative ways to improve the automation of monthly reporting process to reduce the completion time and present relevant information to our stakeholders and users of QA data. **Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have**: - Bachelor's Degree or College diploma in Accounting, Finance, Business or Technology based or associate degree Accounting, Finance or Business. - 5+ years’ Experience in Anti-Money Laundering operations, compliance or control testing. - Excellent communication and interpersonal skills to identify and effectively communicate (oral and written) opportunities for improvement. Experienced in bank operations and related regulatory requirements, especially in assigned area(s). - Experience and understanding of Correspondent Banking, Corporate Banking, Commercial and Small business banking, Retail Banking, Global Banking, Global Transaction Banking products, Wealth Management and Private Banking activity and practices. - Competency in transaction monitoring and alert/case management systems (Oracle). - Certified Anti-Money Laundering Specialist (CAMS or CAMS-audit) or Association of Certified Financial Crime Specialists (ACFCS) or equivalent is an asset. - Prior audit or quality assurance (control testing) working experience is an asset. **What’s in it for you?** - A rewarding career path with diverse opportunities for professional development. - A culture that promotes teamwork and cross-functional collaboration to achieve business goals. Inclusive workplace that values diversity of thought, background, and experience. - An organization committed to making a difference in our communities - for you and our customers. - Opportunity to work with a very enthusiastic team that helps our clients by ensuring the Bank is able to continue to operate to deliver key business services. - Hybrid working environment allowing for work/life balance. Location(s): Canada : Ontario : Toronto Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
